Patient Coordinator – Team Lead

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Oversee administrative and operational processes within the healthcare sector.

• Engage professionally with patients, healthcare providers, and internal teams.

• Ensure accurate management of records, documentation, and scheduling details.

• Assist with the coordination of appointments and follow-up tasks.

• Support intake procedures, administrative workflows, and various operational tasks.

• Monitor outstanding documentation and guarantee timely follow-ups.

• Uphold professionalism and confidentiality in all forms of communication and records.

• Aid in reporting, scheduling, and administrative tasks related to healthcare.

• Collaborate with internal teams to promote efficient workflow management.

• Provide assistance with additional administrative and coordination responsibilities as necessary.

⛳️ Requirements

• A Bachelor’s degree (BA/BS) is strongly preferred.

• Prior experience in healthcare administration, medical coordination, intake, or administrative support is preferred.

• RN, Medical Assistant, or comparable healthcare experience is advantageous.

• Strong communication and interpersonal skills are essential.

• Excellent organizational and multitasking skills are required.

• Familiarity with Microsoft Teams is preferred.

• Experience with medical software is preferred.

• Must be tech-savvy with the ability to swiftly learn new systems and platforms.

• Strong attention to detail and effective problem-solving skills are necessary.

• Capability to work independently in a remote setting is required.

• A reliable internet connection and a proper home office setup are essential.

• Experience in U.S.-based healthcare environments is a plus.

🏝️ Benefits

• Flexibility to work during U.S. hours.

• Opportunity for remote work from home.