Patient Advocate

This is a fully remote position, open to applicants in Texas.

📋 Description

• Be accessible during the designated hours of coverage for communication with the RMI Global Coordination Centre (GCC).

• Travel to assigned medical facilities to welcome RMI patients within one hour of notification from the GCC, or within other mutually agreed timelines.

• Collaborate with the GCC to ensure that payment methods are established with the receiving medical facilities.

• Act as a mediator between the medical facilities and the GCC when necessary.

• Facilitate quick access to care for RMI patients and address issues in a practical and professional manner.

• Translate information from the local dialect to English in both verbal and written formats, conveying details to the GCC.

• Attend medical facilities daily during extended inpatient admissions.

• Oversee patient welfare during their stay, ensuring comfort, clarity regarding treatment, and appropriate support requests.

• Build productive relationships with treating physicians and gather current information from the medical team.

• Provide timely verbal and written updates to the GCC regarding patient status and proposed plans.

• Interact with client management in a professional and composed manner as necessary.

• Utilize local knowledge to coordinate additional services as needed.

⛳️ Requirements

• At least 2 years of experience as a medical healthcare professional in the relevant operational area.

• Bilingual in the local language and dialect (specific to the operational area), as well as English.

• Preferred experience in patient advocacy within remote or international settings.

• Experience with foreign travel.

• Exceptional communication skills and a high level of professionalism.

• Proven self-discipline.

• Capability to integrate into a cross-cultural social environment.

• Preferred proficiency in Microsoft Office applications and general computer and technology skills.

🏝️ Benefits

• Competitive salary and compensation package.

• Opportunities for professional development and training.

• Supportive work environment promoting work-life balance.