This is a fully remote position, open to applicants in Florida.

📋 Description

• Coordinate patient appointments for diagnostics, surgeries, therapies, physician visits, and various other procedures/treatments.

• Collect and confirm essential demographic and insurance details.

• Register patients and input information into the scheduling system.

• Operate within a call center-style environment.

• Achieve individual quality performance metrics.

• Deliver professional, empathetic, and friendly service to patients of all ages, families, staff, physicians, and members of the community.

⛳️ Requirements

• High School diploma, Certificate, GED, Training, or relevant Experience.

• Successfully complete the Patient Access training program.

• Ability to thrive in a high-volume, fast-paced work setting.

• Competence in performing basic mathematical calculations.

• Detail-oriented, organized, a team player, compassionate, with excellent customer service and interpersonal communication skills.

• Basic understanding of medical and insurance terms is preferred.

• Proficient with computer applications (e.g., Microsoft Office, knowledge of EMR systems, etc.) and possess accurate typing abilities.

• Familiarity with regulatory guidelines, including HIPAA, AHCA, EMTALA, and Medicare coverage structures, along with medical necessity compliance guidelines.

• Bilingual in English and Spanish/Creole is preferred.

• Minimum required experience: Less than 1 year.

🏝️ Benefits

• Opportunities for career growth and development, with clear pathways and ongoing support.

• Comprehensive health and wellness resources that extend beyond traditional benefits.

• A wellness program designed to help employees eliminate their medical plan deductible, thereby reducing out-of-pocket healthcare expenses.

• Tuition reimbursement to facilitate continued education and advancement.

Transaction Coordinator