Partnership Development Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee and execute business and partner development initiatives across various products related to digital archiving, open access, and web and data services.

• Take charge of the cultivation and management processes for both inbound and outbound leads.

• Provide product demonstrations, trials, training sessions, along with relevant quotes and proposals.

• Assist in ensuring the success of new partners, the retention of existing partners, and the overall satisfaction and engagement of partners.

• Play a role in community management efforts to enhance partner engagement.

• Represent Internet Archive and build relationships with current and prospective partners at conferences, meetings, and events.

• Strategize and manage marketing and outreach efforts while establishing a strong identity and a vibrant community for our products and programs.

• Collaborate with partner services and finance teams to manage user and account data, leads pipelines and CRM systems, along with reporting and business analytics.

• Work closely with the Director and managers to ensure that development and outreach activities are in alignment with product roadmaps and strategic objectives.

• Set and fulfill targets for partnerships, new users, and revenue growth.

• Contribute to departmental grant applications and funder development initiatives.

• Assist with research projects and other internal tasks as assigned.

⛳️ Requirements

• A minimum of 3 years of experience in partnership/business development, user support, sales, or product/partnership management, ideally within SaaS technologies.

• Proven track record in developing and implementing growth strategies for web-based products, particularly for institutional users.

• Ability to define this highly-matrixed role, manage a variety of responsibilities, and work cooperatively in a cross-functional team setting.

• Experience working with non-profit organizations.

• Familiarity with libraries, educational institutions, cultural heritage organizations, government entities, or other mission-driven organizations.

• Experience in remote work and collaborating with remote teams.

• Knowledge of library technologies, socially beneficial web applications, or open-source technology product development.

• Previous experience with CRM systems or similar tools.

• Must be adept at managing multiple concurrent projects, deadlines, and responsibilities while thriving in a loosely-structured, dynamic environment.

• Flexibility, self-sufficiency, a sense of humor, a creative problem-solving approach, and a results-oriented mindset are essential for success in this role.

• Willingness to travel (approximately 10%-20%) is required.

🏝️ Benefits

• Paid Time Off (PTO)

• Paid holidays

• Medical benefits

• Dental benefits

• Vision benefits

• Health savings accounts

• Flexible spending accounts

• Commuter benefits

• Short-term disability coverage

• Long-term disability coverage

• Retirement programs