Partner Technical Architect

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Deliver senior technical strategist expertise within the Risk and Security practice.

• Collaborate with Partner Technology Architects and Partner Solution Engineers to enhance partner activation, co-create solutions, and achieve commercial success.

• Co-develop reference architectures, reusable patterns, integration libraries, solution templates, industry accelerators, demo environments, and blueprints.

• Offer senior technical knowledge for new patterns and complex multi-product scenarios.

• Promote the adoption of AI-enhanced Practice capabilities among partners.

• Conduct technical workshops and engage directly with Practice buyers, including CISOs and CXOs.

• Implement strategic proofs of concept that showcase the business value of the Practice.

• Mentor partner architects and pre-sales teams on solution positioning, competitive differentiation, and industry standards.

• Design and deliver architecture training, workshops, executive briefings, capability assessments, maturation plans, and certification pathways.

• Represent ServiceNow Practice innovation at industry events and forums while contributing to thought leadership.

• Collaborate on joint business planning specific to the Practice.

• Maintain expert knowledge of the competitive landscape and convert market intelligence into partner insights.

• Assist SC Field with Commercial partner development requests.

• Assess partner Practice maturity, pipeline influence, co-created offerings, thought leadership, and executive satisfaction.

⛳️ Requirements

• Expertise in Risk (IRM) or Security, with a preference for experience with Armis and Veza.

• Experience in Security or Risk implementation.

• CSA certification.

• Over 5 years of experience in channel/partnership sales.

• More than 5 years of pre-sales solution consulting or sales engineering experience in a security or risk context.

• 5+ years of experience with the ServiceNow platform or technical expertise in cloud software solutions.

• Experience working collaboratively with product management, product marketing, partners, and professional services.

• Skills in territory management, including pipeline development and collaboration with Sales counterparts.

• Willingness to travel as necessary, with travel up to 50%.

• Preferred: Experience with ServiceNow platform and AI capabilities, including Now Assist and AI Agents.

• Preferred: Background in management consulting, strategy advisory, or partner business development.

• Preferred: ServiceNow certifications such as CSA, CIS, or architectural certifications.

• Preferred: Experience with C&I, MSP, Reseller, Hyperscaler, and Build partner routes to market.

• Preferred: Knowledge of competitive platforms and the ability to articulate ServiceNow's differentiation.

🏝️ Benefits

• Flexible or remote work options.

• Travel as required (up to 50%).

• Reasonable accommodations throughout the application process.

• Equal opportunity employment protections.