Partner Team Lead – LATAM

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Develop and adapt Wati’s partner strategy specifically for LATAM, ensuring it aligns well with global frameworks.

• Create scalable processes for partner acquisition, onboarding, enablement, and performance management.

• Define and implement key performance indicators (KPIs), a reporting structure, and partner segmentation (IPP).

• Establish a structured partner lifecycle model that encompasses recruitment, activation, and growth.

• Lead and nurture the existing partner team, comprising both hunter and farmer roles.

• Foster team rituals, track performance, and create accountability frameworks.

• Coach and support the team to enhance execution, productivity, and results.

• Collaborate across functions with Sales, Marketing, Customer Success, and Product teams.

• Oversee partner acquisition operations for Mexico and other Spanish-speaking countries in LATAM.

• Personally spearhead high-value partnerships, particularly in key markets.

• Build and maintain a robust pipeline of agencies, resellers, and solution partners.

• Identify and engage partners that align with our Ideal Partner Profile (IPP).

• Drive partner activation, engagement, and revenue contribution.

• Establish scalable models for partner enablement and co-selling.

• Monitor partner performance and implement strategies to boost productivity.

• Cultivate long-term relationships with strategic partners.

• Serve as the primary liaison between LATAM and the global partnerships team.

• Adapt global initiatives, tools, and programs to meet local market requirements.

• Provide structured feedback and insights from LATAM to shape global strategy.

⛳️ Requirements

• A minimum of 5 years of experience in Partnerships, Business Development, or Channel Sales within the SaaS sector.

• Demonstrated experience in building and scaling partner programs.

• A strong commercial mindset with the ability to drive revenue through partnerships.

• Experience in managing or mentoring teams.

• A hands-on profile, comfortable with balancing strategy and execution.

• Experience collaborating with marketing agencies, CRM implementers, SaaS resellers or solution partners, and automation/MarTech ecosystems.

• A solid understanding of LATAM markets, particularly Mexico.

• Exceptional communication and stakeholder management skills.

• Fluency in both Spanish and English is required; proficiency in Portuguese is a significant advantage.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Opportunities for professional growth and development.

• Flexible work environment and schedule.

• Collaborative and inclusive company culture.

• Health and wellness benefits.