Partner Success Manager – Turkish Language Capability

This is a fully remote position, open to applicants in Romania.

📋 Description

• Drive quarterly cloud revenue growth by collaborating with assigned partners.

• Conduct territory analysis and planning for specific regions to identify top potential partners.

• Execute account planning with all managed partners, tailoring the level of detail based on the partner’s engagement, loyalty, and responsiveness.

• Provide training to both new and existing partners on current and new products.

• Guide each partner through the onboarding and enablement process, equipping them with necessary knowledge, resources, and tools.

• Inspire and empower partners to promote Acronis services to their existing customer base, attract new clients, and assist in retaining current customers.

• Enhance partner satisfaction by acting as a trusted advisor and the single point of contact throughout the partner lifecycle.

• Propel successful upsell and cross-sell initiatives with partners to increase the attach rate of new services.

• Make every effort to prevent churn and retain partners.

• Engage and coordinate all necessary internal resources to support the growth of dedicated partners.

• Profile each managed partner regarding the vendors and tools they sell/use, ensuring that all information is documented in the Partner Passport, with at least 80% of fields completed.

• Understand partner lifecycle management and lead partners through it via a series of regular activities focused on education, evangelism, and commitment.

• Maintain regular contact with every partner, adjusting frequency based on priority.

⛳️ Requirements

• Over 5 years of sales and marketing experience in the software industry (Channel Sales, Partner Account Manager, or Channel Development role within a software vendor).

• Proficient in written and verbal communication in English and Turkish.

• Demonstrated experience in a cybersecurity company, showcasing a strong understanding of industry practices and protocols.

• Extensive channel and field sales experience with a grasp of the cloud market business model.

• Excellent presentation, communication, and planning abilities.

• Strong internal customer focus with a keen desire to learn all facets of the business.

• High level of discipline, attention to detail, and the ability to meet deadlines in a fast-paced environment while maintaining accuracy.

• Exceptional organizational, problem-solving, and multitasking skills.

• A collaborative team player with a commitment to success and a never-give-up attitude.

• Self-motivated, proactive, and capable of working with minimal supervision.

🏝️ Benefits

• Health insurance.

• Flexible work arrangements.