Partner Sales Specialist

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Assist in enhancing and streamlining back-end partner operations related to recruiting, onboarding, growth, and renewals.

• Continuously refine operational processes to improve partner satisfaction and internal effectiveness.

• Lead the quote-to-order workflow for partner agreements, ensuring seamless collaboration across systems and teams for rapid and precise execution.

• Oversee and enhance renewal workflows to boost retention rates, reduce churn, and improve forecasting accuracy.

• Implement proactive renewal management strategies (e.g., daily/visual management) to avoid overdue or missed renewals.

• Create and execute automated workflows to decrease manual labor and enhance the scalability of partner support.

• Utilize the Fortive Business System (FBS), Lean, or similar frameworks to perpetually enhance processes and eliminate inefficiencies.

• Record and update standard procedures for quoting, renewals, and partner operations.

• Manage lead routing, tracking, and attribution for opportunities driven by partners.

• Act as the primary point of contact with technical teams for the development, ongoing management, and resolution of issues related to the partner portal.

• Propel enhancements to the portal to boost usability, self-service, and partner engagement.

• Refine and operationalize the partner onboarding program to expedite time-to-revenue.

• Collaborate with the Enablement team to produce scalable onboarding and training materials.

• Develop systems to monitor onboarding progress, completion rates, and performance metrics.

• Work alongside leadership to implement evolving partner program structures, policies, and requirements.

• Ensure that systems, processes, and reporting mechanisms can grow to accommodate future program advancements.

⛳️ Requirements

• Over 5 years of experience in Partner Operations, Sales Operations, or Business Operations, ideally within a SaaS or channel-driven context.

• Extensive experience with CRM systems (such as Salesforce) and partner portals.

• Proficient in quote and renewal processing.

• Proven expertise in workflow automation, process design, and optimization.

• Exceptional communication, stakeholder management, and problem-solving abilities.

• Established track record of leading cross-functional initiatives and fostering alignment.

• Capability to function both strategically and tactically in a fast-paced setting.

• Comfortable navigating ambiguity while adhering to tight deadlines.

• Experience in supporting large-scale channel/partner ecosystems.

• Understanding of deal registration, renewal management, and partner lifecycle workflows.

• Background in optimizing or scaling partner programs.

🏝️ Benefits

• A vibrant, international team atmosphere with colleagues from around the world.

• Opportunities for personal development, growth, and success within a rapidly evolving SaaS company.

• Competitive salary and benefits package.

• An inclusive culture that embraces new ideas and initiatives, where your contributions have a tangible impact.