Partner Relationship, CRM & Outreach Specialist

This is a fully remote position, open to applicants in Germany.

📋 Description

• Provide telephone support and maintenance for current partner contacts.

• Conduct proactive outreach calls to activate and reactivate partners.

• Establish new connections within the intermediary/agency sector through research and initial engagement.

• Develop and nurture trusted, personal relationships.

• Identify partner needs and relay relevant opportunities to the Sales team.

• Maintain structured documentation of all activities in the CRM system.

• Continuously build and enhance our partner pipeline.

⛳️ Requirements

• Proven experience in telephone customer outreach (including outbound calls, cold calling, or account management).

• Possess a natural, friendly, and confident demeanor on the phone.

• Strong interpersonal skills with a passion for relationship building.

• Organized working style and familiarity with CRM systems.

• Ability to engage in conversations, actively listen, and recognize needs.

• Basic knowledge of digital topics (such as UX, IT, or platforms) is advantageous.

🏝️ Benefits

• A great team environment with a fantastic atmosphere and dynamic working style.

• An ideal blend of corporate and creative agency life, allowing you to focus on one project at a time.

• The option to work remotely from anywhere in Germany (100% home office), and occasionally from other EU countries, subject to legal requirements.

• A monthly budget for on-site meetups with colleagues, which can be used for team days in co-working spaces, shared meals, after-work drinks, etc.

• Regular virtual team evenings and engaging digital events.

• In-person gatherings with the entire team at our unofficial Berlin hub once or twice a year.

• Weekly learning sessions and additional opportunities for personal and professional growth (training, certification, etc.).

• Enjoy independent and flexible work without micromanagement.

• Play a central role in building and maintaining our partner network.

• Contribute directly to our pipeline and business development efforts.

• Flexible working model ideal for balancing family commitments or re-entering the workforce.

• Close collaboration with an experienced Sales and UX team.