Partner Operation Manager – Korean

This is a fully remote position, open to applicants in Japan.

📋 Description

• Educate and empower partners located in Korea, providing an exceptional industry-leading experience.

• Assess product readiness, offers, pages, and overall build quality.

• Equip partners with essential tools and information to facilitate release planning.

• Ensure transparency regarding release status and potential risks to internal stakeholders.

• Train partners to fully utilize store features, including Cloud Saves and Account Services.

• Implement standardized tools and processes to ensure seamless collaboration and a consistent user experience.

• Exhibit ownership and accountability in managing tasks effectively.

• Actively share insights and contribute to the enhancement of tools and processes.

⛳️ Requirements

• 3-5 years of experience in project management, partner operations, release management, production, or related fields.

• Demonstrated ability to handle ambiguity while effectively prioritizing and completing tasks with minimal supervision.

• Outstanding communication skills with experience in engaging external partners, managing stakeholders, and communicating across different time zones.

• Strong organizational abilities with a keen attention to detail.

• Native or business-level proficiency in Korean and English, with a proven capability to support external partners in their language and navigate cross-cultural communication.

• Conversational proficiency in Japanese.

• Business-level proficiency in Japanese is advantageous but not mandatory.

• Deep understanding of Korean business culture, with a strong preference for individuals with prior experience in the gaming release process within this context.

• Willingness to occasionally adjust work hours to accommodate both a US-based team and APAC-based partners as required.

• Familiarity with JIRA and Salesforce is preferred.

• Preference for candidates with foundational technical knowledge or a desire to learn.

• This position welcomes applicants who are interested in relocating to Japan, with visa support available.

🏝️ Benefits

• Annual salary review.

• Full remote working opportunity.

• Transportation allowance of up to 50,000 yen.

• Business casual dress code.

• Comprehensive social insurance coverage.

• Annual paid leave.

• Access to external welfare services.

• Refresh space equipped with a coffee machine and office convenience store.