Part-Time Mortgage Broker Assistant – AU Mortgage

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Proactively manage client loan applications in ApplyOnline from the point of submission to formal approval and settlement.

• Conduct thorough serviceability assessments using lender-specific calculators or Quickli, ensuring that all figures are precise and ready for immediate broker reliance without the need for re-checking.

• Analyze complex financial documents, such as bank statements, tax returns, salary-sacrificed structures, and novated leases, while adjusting calculations according to lender-specific policy variations.

• Develop strategic recommendations concerning optimal loan structures, LVR exposure, and packaging options to avoid unnecessary cross-collateralization.

• Create client-facing "Game Plans" and strategic documents, translating complex internal broker and banking terminology into clear, highly professional language.

• Communicate directly with lenders and BDMs to overcome conditional approval challenges, request pricing discounts, and clarify policy exceptions.

• Order valuations, prepare discharge forms, and accurately manage rate-lock confirmations to ensure seamless transaction timing.

• Carry out extensive policy reviews across national schemes, first-home-buyer grants, state-specific concessions, and postcode-based restrictions.

• Maintain strict compliance standards and follow robust cybersecurity and privacy policies to protect sensitive financial information.

• Draft high-quality Statements of Advice (SOAs) and perform financial planning administrative tasks that directly support the Director’s financial planning practice.

⛳️ Requirements

• Experience: 3 to 5+ years of direct, hands-on experience in Australian mortgage broking support or loan processing.

• Technical Expertise: A thorough understanding of Australian lending fundamentals, including LVR, stamp duty/purchase cost separations, and the precise mechanical differences between offset accounts and redraw facilities.

• Tool Proficiency: Capable of using major Australian lender serviceability calculators. Comfortable employing AI productivity tools ethically to support, but not replace, your own analytical judgment.

• Communication: Outstanding verbal and written English communication skills, with a demonstrable ability to create professional, client-oriented strategy documents.

• Preferred Skills & Experience (Nice to Have):

• Candidates with genuine paraplanning experience in addition to the essential mortgage broking qualifications are highly desirable and will be considered for an expanded, full-time role that encompasses both mortgage broking support and paraplanning support!

• Direct hands-on experience with the LMG (Loan Market) aggregator network and MyCRM system.

• Previous exposure to complex lending files, including SMSF, Bridging, and Investment lending.

• A strong interest or experience in workflow optimization and business automation.

🏝️ Benefits

• Comprehensive training and development opportunities to enhance your skills.

• Competitive salary and performance-based incentives.

• A collaborative and supportive work environment.

• Opportunities for career advancement within the organization.