Part-Time Customer Success Manager

This is a fully remote position, open to applicants in Germany.

📋 Description

• You will collaborate closely with both new and existing clients to ensure they successfully utilize Abler.

• This includes onboarding new clubs, assisting with daily platform interactions, and addressing inquiries.

• You will be a part of our Customer Success and Support Team, working within established processes.

• Additionally, you will actively contribute to the development of our customer support and implementation approach in the DACH market.

• You will gather feedback from the market and relay it to our product team.

⛳️ Requirements

• A passion for helping people and solving problems.

• A background in sports (e.g., as a player, coach, or within a club).

• Proficient in using common digital tools.

• A structured and reliable working style.

• Excellent German and good English language skills.

• Residence in the DACH region.

• Experience with Abler is a plus.

• Proficiency in Spanish is a significant advantage.

🏝️ Benefits

• Flexible scheduling within part-time arrangements.

• Support for co-working spaces based on individual needs.

• Close collaboration with an experienced team.

• Clear processes, onboarding, and assistance.

• Opportunity to actively influence product and work methodologies.