PA, Scheduler

This is a fully remote position, open to applicants in United States.

📋 Description

• Coordinate outpatient services at the hospital, including imaging, testing, therapy sessions, and various procedures.

• Verify necessary authorizations for outpatient procedures at the hospital.

• Update demographic and insurance information within the hospital's system.

• Relay appointment details and preparation guidelines to patients.

• Professionally manage patient inquiries, reschedule appointments, and handle cancellations.

• Collaborate closely with hospital departments such as radiology, cardiology, and surgical services to ensure efficient scheduling processes.

• Uphold patient confidentiality and adhere to HIPAA regulations.

• Effectively utilize hospital scheduling software and electronic health records (EHR).

• Report directly to the Patient Access Manager.

⛳️ Requirements

• A high school diploma or equivalent is required.

• An associate’s degree in healthcare administration or a related field is preferred.

• Prior experience in hospital outpatient scheduling, patient registration, or a similar position is preferred.

• Familiarity with medical terminology and insurance verification is essential.

• Strong customer service and communication abilities are necessary.

• Capability to multitask and thrive in a fast-paced environment.

• Proficiency in electronic medical records (EMR) and hospital scheduling software.

• Understanding of human anatomy, medical terminology, CPT codes, ICD-10 codes, and medical insurance.

• Excellent communication skills and a keen attention to detail.

• Ability to maintain patient confidentiality and comply with HIPAA regulations.

🏝️ Benefits

• Comprehensive health and wellness benefits, including medical, dental, vision, life insurance, and both short and long-term disability coverage.

• Health Savings Account (HSA) with employer contributions.

• Flexible spending accounts available for healthcare and dependent care expenses.

• Access to a wellness platform featuring premium incentives.

• Employee assistance support services.

• Optional supplemental plans such as accident, critical illness, hospital indemnity, and child disability insurance.

• Generous and flexible paid time off policies.

• Company-paid holidays.

• 401(k) plan with discretionary employer matching opportunities.

• Opportunities for professional development.

• Equipment provided by the company.