Outside Sales Account Manager

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• This role involves the sale and promotion of Wurth/MSM (Northern Safety's) catalog products.

• The individual must consistently seek out new business opportunities while maintaining service for the existing territory clientele.

• Travel throughout the designated territory to enhance business through direct, face-to-face interactions with customers.

• Foster customer relationships utilizing consultative selling methods, soliciting orders, and engaging with customers via phone and virtual meeting platforms.

• Partner with customer service and branch locations to identify and develop new business opportunities.

• Collaborate with inside sales representatives to establish customer contact points for order placement, delivery scheduling, and pricing inquiries.

• Provide price quotes on products and assess customer eligibility for volume purchase programs.

• Responsible for monitoring customer purchases using monthly customer reports.

• Follow up on any samples or catalogs sent to potential or existing customers.

• Work alongside the Product Trainer to enhance knowledge of product applications, ensuring customers are informed of the latest developments.

• Timely submission of territory reports and competitive intelligence is essential.

• Maintain accurate daily records of activities and opportunities in our CRM system.

• Provide the company with insights regarding customer feedback and serve as a resource for all current sales channels.

• Strategically plan and organize sales initiatives.

• Perform all other assigned duties.

⛳️ Requirements

• An Associate's degree (AA) or equivalent from a two-year college; one to three years of sales experience is preferred, or a combination of education and experience.

• A valid and clean state driver's license is required.

• Exceptional written and verbal communication skills are necessary.

• Must demonstrate organizational skills and attention to detail.

• Ability to work collaboratively as a team player with associates and managers.

• Self-starter with a proactive, objective, and assertive approach to work.

• Must maintain confidentiality regarding company-related matters and materials.

• Ability to read, analyze, and interpret general business publications, professional journals, technical procedures, or governmental regulations.

• Capable of writing reports, business correspondence, and procedural manuals.

• Ability to effectively present information and respond to inquiries from groups including team leaders, managers, associates, and customers.

• Proficient in calculating figures and amounts such as discounts and percentages.

• Capable of resolving issues that involve several concrete variables in standardized situations.

🏝️ Benefits

• Health benefits and programs including medical, vision, dental, life insurance, and more.

• Maternity/Paternal leave eligibility after one year of service.

• Tuition reimbursement available after one year of service.

• Additional benefits including 401(k), short-term disability, and long-term disability.

• Paid Time Off accrued per pay period, with an additional day earned for each year of service.

• Ten paid holidays provided.