Outreach Specialist – Community Growth, German C1, Backoffice, Administrative Support, Non-calling Call Center

This is a fully remote position, open to applicants in Kosovo.

📋 Description

• Assist the team in fostering community growth by attracting new members and event participants through LinkedIn and email outreach.

• Dispatch pre-written invitation messages to promote community initiatives and upcoming events.

• Oversee LinkedIn and email inboxes, responding to incoming inquiries with contextually tailored templates.

• Identify and engage individuals interacting with LinkedIn content.

• Maintain and regularly update the community database within the CRM system.

• Collaborate with community hosts to delegate and monitor their responsibilities.

• Execute operational tasks with precision and diligence.

• Send up to 150 pre-written messages hourly while ensuring consistent quality.

• Respond to incoming messages and comments promptly, courteously, and with contextual relevance.

• Opportunity to contribute to the establishment of a Pristina location and take on leadership responsibilities as a team and office lead.

⛳️ Requirements

• Availability during core working hours from Monday to Friday, 08:00 to 18:00.

• Several years of professional experience in administrative positions such as Sales Assistant, Sales Development Representative, Assistant, Support Agent, Clerk, or Call Center Agent.

• Proficiency in German and English at a minimum C1 level.

• Exceptional spelling and grammar skills.

• High commitment level and proactive work approach.

• Reliable and meticulous work ethic.

• Willingness to operate under clear guidance and established processes.

• Openness to performing repetitive tasks.

• Fast and proficient skills in computer and internet usage.

• A suitable remote workspace conducive to focused and efficient work.

• Strong internet connection and a quiet working environment.

• Willingness to travel internationally for company meetings once or twice a year.

• Availability to begin work in July or August 2025.

🏝️ Benefits

• 23 days of annual leave.

• Statutory public holidays recognized in Pristina.

• Paid sick leave.

• Opportunities for professional growth and increased responsibilities.

• Entrepreneurial mindset with an active role in shaping the company.

• Collaborative environment that emphasizes teamwork.

• Engagement with reputable companies like PwC, EGYM Wellpass, and H&Z.

• Contribution toward sports, fitness, and wellness expenses.

• Participation in international company meetings once or twice a year.