Outbound File Technical Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the subject matter expert for numerous outbound files with varying layouts and formats.

• Conduct a thorough analysis of vendor file layouts on a field-by-field basis to identify vendor and client data requirements.

• Engage with vendors and clients to clarify specifications and maintain effective communication.

• Develop comprehensive business requirements.

• Collaborate with programmers to ensure clarity regarding file specifications.

• Formulate test plans and testing scenarios based on criteria set by clients and vendors.

• Examine test files on a field-by-field basis and document the results of the testing process.

• Work alongside programmers to troubleshoot issues and achieve desired outcomes.

• Monitor progress and ensure adherence to deadlines.

• Obtain final user approval prior to the deployment of files to production.

• Conduct reviews and audits of initial production files to ensure accuracy during turnover.

• Independently construct and execute SQL queries using NextStepp and compare data files.

• Investigate questions and issues, devise solutions, provide explanations, or request programming modifications.

• Collaborate with internal teams, external vendors, and customers.

• Perform additional tasks as assigned.

⛳️ Requirements

• Bachelor's degree in business or equivalent professional experience.

• At least 4 years of prior experience in the insurance or TPA industry in a technical capacity, focusing on EDI files and/or the analysis and testing of electronic data files.

• Familiarity with EDI terminology and file structures.

• Capability to read, comprehend, and interpret file specifications.

• Experience with SQL and comparison tools such as UltraEdit.

• Demonstrated problem-solving, troubleshooting, and analytical abilities.

• Skill in identifying solutions and resolving issues with minimal oversight.

• Ability to work effectively with team members, other areas of Luminare Health, and external vendors.

• Strong organizational skills and the capacity to prioritize tasks in a frequently interrupted setting.

• Proficiency in Excel and Word.

• Excellent written, verbal, collaborative, and interpersonal communication skills.

• Sound decision-making capabilities.

• Customer service-oriented approach.

• Remote residence within the continental United States, excluding California, New York, Alaska, and Hawaii.

🏝️ Benefits

• Thoughtful development opportunities.

• Health and wellness benefits.

• 401(k) savings plan.

• Pension plan.

• Paid time off.

• Paid parental leave.

• Disability insurance.

• Supplemental life insurance.

• Employee assistance program.

• Paid holidays.

• Tuition reimbursement.

• Other incentives.

• Annual incentive bonus plan.