Ops Coordinator

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Develop, document, and uphold company policies, standard operating procedures (SOPs), and internal workflows.

• Create comprehensive process documentation to foster operational consistency and enhance cross-functional collaboration.

• Regularly review and update internal procedures to promote continuous process improvement and boost organizational efficiency.

• Coordinate employee performance evaluation processes while maintaining precise HR documentation.

• Assist with a range of daily HR administrative tasks, ensuring compliance with internal protocols.

• Support employee records management, communications, and various administrative HR initiatives as required.

• Oversee onboarding processes for new hires, from pre-start preparations through to the completion of onboarding.

• Prepare onboarding documents, system access, and internal checklists to facilitate a seamless employee experience.

• Collaborate with internal stakeholders to ensure all onboarding requirements are accurately completed and delivered on time.

• Manage accounts payable and accounts receivable activities with precision and meticulous attention to detail.

• Code financial transactions and input accounting data into QuickBooks.

• Maintain orderly financial records and assist with regular bookkeeping tasks.

• Support accurate financial documentation while ensuring that transactions are appropriately categorized and recorded.

• Organize, maintain, and update company documentation across shared drives and internal systems.

• Ensure that documents are correctly categorized, version-controlled, and readily accessible.

• Aid in the ongoing maintenance and organization of operational and financial records.

• Assist with ad hoc administrative and operational projects that align with changing business priorities.

• Provide cross-functional support on initiatives aimed at enhancing internal processes and organizational efficiency.

• Take ownership of special assignments while upholding high standards of accuracy, organization, and follow-through.

⛳️ Requirements

• Minimum of 2 years of experience in operations, business administration, project coordination, HR administration, or office management.

• Outstanding organizational abilities and a keen eye for detail.

• Experience in creating, documenting, or refining operational processes and workflows.

• Proficiency in English at a business level (C1), both written and spoken.

• Strong written communication skills with the capability to produce clear and structured documentation.

• Familiarity with QuickBooks or similar accounting software.

• Understanding of basic Accounts Payable and Accounts Receivable processes.

• Ability to work independently with minimal supervision.

• Strong problem-solving skills and the capacity to navigate ambiguous situations effectively.

• Experience with AI tools aimed at enhancing productivity and workflow efficiency.

🏝️ Benefits

• Play a key role in establishing the operational infrastructure of a growing organization.

• Lead projects that directly enhance efficiency, organization, and scalability.

• Work remotely within a collaborative, mission-driven team.

• Collaborate closely with leadership to contribute to company-wide operational enhancements.

• Gain expertise across operations, HR, documentation, and finance support in one highly impactful role.

• Enjoy substantial opportunities for professional growth as the role evolves with the business.