This is a fully remote position, open to applicants in United States.

• Manage new professional services opportunities from the initial proposal stage to final sign-off.

• Address requests from clients and the Client Experience teams for project work while proactively overseeing a consistent workflow for the team.

• Collaborate with Subject Matter Experts (SMEs) to ensure that technical solutions are designed effectively and successfully brought to sign-off.

• Develop detailed project proposals that outline objectives, strategies, scope, and deliverables for client evaluation.

• Maintain a work pipeline to achieve monthly revenue targets and support financial objectives.

• Ensure the efficient allocation of projects among Project Managers to optimize team productivity.

• Continuously enhance the professional services portfolio, improving and broadening client offerings.

• Strong technical expertise and experience in solution design.

• Significant client-facing experience.

• Background in CSE, Project Management, CXM, or Engineering is preferred.

• PRINCE2 certification is an advantage.

• Availability to work during EST hours.

• Exposure to a wide range of technologies.

• Competitive salary.

• Comprehensive benefits package including medical, dental, vision, disability, life insurance, 401k, and PTO.

• Positive, friendly, and supportive team environment.

• Workplace perks such as wellness programs and enjoyable events.

Opportunity Manager

People also viewed