Operations Support Specialist – Marketing Coordination

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and maintain project tracking tools, update status reports, and follow up with team members to gather necessary information and updates.

• Manage the ordering, distribution, and inventory of clinician lab coats, prescription pads, business cards, and related supplies while initiating reorders as required.

• Act as the primary point of contact for the IT Help & Support Desk by receiving, documenting, and tracking support requests; provide basic troubleshooting and escalate issues to the appropriate resources when necessary.

• Carry out administrative and operational support tasks, including data entry, record maintenance, user account updates, system support functions, and other assigned responsibilities.

• Uphold the confidentiality of sensitive business, employee, patient, and company information, handling all data with discretion and professionalism.

• Develop and revise marketing materials, such as brochures, flyers, social media graphics, presentations, digital content, and other branded collateral in line with established brand standards.

• Maintain and refresh company websites, microsites, and social media platforms by posting content, making updates, and ensuring information is accurate and consistent with company branding.

• Assist in the management of the company SWAG Store, which includes product setup, vendor communication, inventory tracking, order processing, and fulfillment tasks.

• Facilitate the execution of marketing campaigns across digital, print, email, and social media channels by preparing materials, coordinating timelines, and tracking deliverables.

• Gather and maintain marketing analytics and engagement data; prepare reports and summaries for management review.

• Collaborate with Operations, Business Development, Recruitment, and Clinical Leadership teams to collect information and create marketing materials that support departmental initiatives.

• Aid in the planning and coordination of conferences, recruitment events, meetings, and program launches, including logistics, materials preparation, and event support.

⛳️ Requirements

• Bachelor’s degree in a relevant field (Business, Communications, Marketing, Healthcare Administration) or an equivalent combination of education and experience.

• 2–4 years of experience in operations support, administrative coordination, marketing, or a similar role.

• Proficiency in Canva and/or Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro).

• Strong command of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), DocuSign, and SharePoint.

• Exceptional writing, editing, and communication skills tailored for professional audiences.

• Demonstrated ability to manage multiple priorities and deadlines independently in a remote work environment.

🏝️ Benefits

• Work remotely with a nationally recognized healthcare management organization.

• Join a collaborative, mission-driven team that embodies a “Culture of Yes.”

• Engage in meaningful work that supports physicians and healthcare programs nationwide.

• Experience variety and growth — no two days are the same in this multi-functional role.