Operations Specialist – Creative Production

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Develop and implement clear and scalable processes: Establish and uphold the essential processes, documentation, onboarding materials, and communication channels that facilitate the smooth operation of the Creative Production team as it expands.

• Maintain team organization and alignment: Assist in the team’s weekly, monthly, and quarterly routines by coordinating check-ins, planning sessions, status updates, and follow-ups. Ensure that priorities, blockers, ownership, and next steps are clearly defined.

• Enhance cross-functional collaboration: Collaborate closely with producers, strategists, platform teams, and other stakeholders to ensure seamless information flow, proper documentation of decisions, and that dependencies are not overlooked among teams.

• Leverage AI and automation to minimize manual tasks: Identify repetitive operational activities that can be automated or enhanced by AI agents, such as status tracking, reminders, reporting, meeting preparation, documentation, and follow-ups. Work alongside AI and MarTech teams to develop smarter, more scalable workflows.

⛳️ Requirements

• Proven experience in operations, project management, production operations, business operations, or a comparable role.

• Strong organizational abilities and capacity to manage multiple workflows concurrently.

• Demonstrated experience in creating processes, documentation, and operational systems from the ground up.

• Exceptional follow-through and meticulous attention to detail.

• Strong communication skills with confidence in coordinating across various teams and stakeholders.

• A systems-thinking approach: you instinctively identify patterns, bottlenecks, and opportunities to enhance workflows.

• A keen interest and enthusiasm for AI, automation, and operational tools.

• Familiarity with Airtable, Notion, project management tools, AI agents, automation platforms, or similar operational systems is a significant advantage.

• Proficiency in English at B2 level or higher.

🏝️ Benefits

• Competitive salary package based on experience

• Options for remote, in-office, and hybrid work arrangements

• The necessary equipment to perform your job effectively

• A premium SIMPLE subscription

• 21 days of annual leave, plus bank holidays (observed in your location)

• Flexible working hours. We prioritize your results over the time spent at your desk.