Operations Manager – Medium Voltage

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Establish Ameresco's Medium Voltage Operations & Maintenance Department from its inception.

• Lead a phased hiring process, expanding from an initial team of three to a 21-member department over five years.

• Create Standard Operating Procedures (SOPs), Maintenance Operating Procedures (MOPs), Job Hazard Analyses (JHAs), and quality management systems for medium voltage tasks.

• Internalize preventative and corrective maintenance for medium voltage systems currently outsourced to third-party contractors.

• Oversee preferred third-party MV contractors, assessing their scope of work, quality, and responsiveness.

• Act as the internal subject matter expert for medium voltage and serve as the technical escalation point.

• Review issues from subcontractors, testing reports, and deliverables, including DGA results, relay test reports, infrared scans, and cable test results.

• Advise on repair versus replacement decisions, escalation of issues, and prioritization of corrective actions.

• Supervise the scheduling, dispatch, and execution of MV preventative and corrective maintenance nationwide.

• Ensure compliance with OSHA, NFPA 70E, safety standards, and regulatory requirements.

• Manage travel logistics for the crew and optimize regional coverage.

• Own department Key Performance Indicators (KPIs) and maintain work records in the AssetPlanner CMMS.

• Identify, source, procure, and maintain an inventory of critical MV spare parts; update the Inventory Management System (IMS).

• Foster a safety culture by conducting quarterly reviews and unannounced PPE and Lockout/Tagout (LOTO) audits.

• Design a training roadmap and oversee apprenticeship programs, skills assessments, competency evaluations, succession planning, and mentoring initiatives.

• Manage the operating budget, as well as budgets for fleet, tools, consumables, vehicles, and replacements.

• Participate in or supervise an on-call rotation for emergency corrective maintenance.

• Perform additional duties as assigned by the Senior Director of Operations.

⛳️ Requirements

• Experience, education, certifications, skills, and location may influence actual compensation.

• Adherence to OSHA, NFPA 70E, and site-specific safety and regulatory standards.

• Maintain current certifications, PPE compliance, and training obligations.

• Availability for on-call rotation to support 24/7 emergency corrective maintenance, including weekends and holidays as necessary.

• Capability to manage medium voltage operations across Ameresco's national Solar PV and Battery Energy Storage System (BESS) portfolio.

• Proficiency in developing SOPs, MOPs, JHAs, and quality management systems.

• Ability to utilize Ameresco's CMMS platform, AssetPlanner.

• Knowledge of medium voltage equipment, testing protocols, maintenance practices, and subcontractor deliverables.

• Competence in managing crew travel, regional coverage, budgets, inventory, and safety programs.

🏝️ Benefits

• Health insurance.

• Retirement plans.

• Paid time off.

• Performance incentives, bonuses, commissions, or equity may be available based on the role.

• Comprehensive and competitive employee benefits.

• People-oriented insurance, investment, and incentive plans.