Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the strategy, governance, and optimization of Amazon product content across key brands.

• Ensure that product detail pages provide engaging, compliant, and shopper-focused experiences that enhance conversion rates.

• Set standards and best practices for content quality, SEO, discoverability, and excellence on the digital shelf.

• Implement scalable content processes that boost speed to market and enhance the quality of execution.

• Manage the health of the Amazon catalog and oversee product data governance.

• Direct ASIN setup, maintenance, variation management, and resolution of issues.

• Create scalable operating models and processes that improve data quality and minimize operational defects.

• Collaborate with technology teams to improve and automate product information management and syndication capabilities.

• Spearhead search optimization strategies to enhance visibility and the quality of traffic.

• Utilize analytics and experimentation to improve discoverability, conversion rates, and shopper engagement.

• Collaborate with Retail Media teams to synchronize organic and paid search strategies.

• Foster incremental growth through Virtual Bundles, Virtual Multipacks, and other digital shelf opportunities.

• Identify and implement automated and AI-driven solutions that enhance content and catalog operations.

• Assess emerging Amazon capabilities and shopper trends to uncover growth opportunities.

• Act as the subject matter expert in Amazon content, catalog, and digital shelf strategy.

• Lead cross-functional initiatives involving Brand, Customer Development, Supply Chain, Finance, Technology, and Analytics teams.

• Influence stakeholders and promote the adoption of new capabilities, processes, and methodologies.

• Manage crucial relationships with agencies, technology partners, and external collaborators.

⛳️ Requirements

• Bachelor's degree or equivalent experience is required.

• A minimum of 5 years of experience in Digital Commerce, eCommerce, Amazon, Product Content, Catalog Operations, Product Data Management, or related areas.

• A strong understanding of Amazon ecosystems, digital shelf strategies, content optimization, and catalog management.

• Proven success in leading large-scale cross-functional initiatives and driving business transformation.

• Excellent analytical and problem-solving abilities with a track record of using data to inform decisions.

• Experience in the Beauty, Personal Care, or Consumer Packaged Goods sectors is preferred.

• Familiarity with Amazon Vendor Central, Seller Central, Brand Registry, Retail Analytics, or similar platforms is preferred.

• Knowledge of Product Information Management (PIM), syndication platforms, and content operations is preferred.

• Experience with automation, AI, or digital transformation capabilities is preferred.

• Employment is subject to verification of pre-screening tests, which may include drug screening, background checks, credit checks, and DMV checks.

🏝️ Benefits

• Eligible for bonuses.

• Eligible for Long-Term Incentives (LTI).

• Health insurance, including prescription drug, dental, and vision coverage.

• Retirement savings benefits.

• Life insurance.

• Disability benefits.

• Parental leave.

• Sick leave.

• Paid vacation and holidays.

• Voluntary benefits.

• Support for inclusion and employee growth and development.