Operations & HR Manager – Russian Speaker

This is a fully remote position, open to applicants in Serbia.

📋 Description

• Oversee the complete employee lifecycle processes, encompassing onboarding and offboarding for both onsite and remote staff (via Deel), from the offer stage to termination.

• Execute payroll processing in Gusto, which includes reviewing timesheets, making payroll adjustments, validating data, and ensuring the accuracy of payments.

• Track employee attendance, productivity, and performance metrics.

• Develop, maintain, and modify monthly work schedules utilizing internal scheduling systems.

• Facilitate daily communications with store managers, remote employees, and operational teams across various locations.

• Implement company policies and internal procedures, including tracking PTO/sick leave, ensuring attendance compliance, and updating the employee handbook.

• Prepare and manage employee documentation such as notices, disciplinary actions, policy updates, operational announcements, and employment-related records.

• Aid in workforce planning and scheduling coverage to ensure operational continuity and appropriate staffing levels.

• Keep accurate and confidential employee records while supporting daily HR and operational functions in a dynamic environment.

• Collaborate with external platforms and vendors, including Deel and Gusto, concerning payroll, contractor management, and employee support issues.

• Assist leadership with operational reporting, workforce analytics, turnover tracking, and employee data management.

⛳️ Requirements

• Proficiency in English (both verbal and written).

• Availability to work within the EST time zone.

• A minimum of 3 years of experience in Operations/HR roles.

• Exceptional communication and interpersonal abilities.

• Capability to conduct comprehensive research and identify potential candidates from diverse sources.

• Strong organizational skills with the capability to manage multiple tasks concurrently.

• Experience in moderating communication channels and coordinating team-building activities.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and career advancement.

• Flexible work arrangements and a supportive work culture.