Operations Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Support employee benefits administration, including renewals, research, and direct assistance to the team.

• Ensure compliance with federal, state, and local regulations for a fully remote and geographically diverse team.

• Manage logistics for HR-related matters such as employee transitions and relocations.

• Organize ongoing employee training sessions and help with onboarding and team training materials.

• Oversee team meetings, including scheduling, preparing agendas, facilitating discussions, and inviting guest participants.

• Aid in the planning and logistics of both in-person and virtual team events.

• Conduct system and internal audits.

• Assist with financial audits and tax submissions.

• Support the administration of performance evaluations.

• Facilitate hiring, onboarding, offboarding, and other HR-related operational processes.

• Provide assistance for sensitive or confidential HR issues.

• Offer IT support, including hardware management, account handling, subscriptions, and troubleshooting.

• Contribute to strategic enhancements in operational and HR workflows and processes.

• Assist with operations and HR research initiatives.

• Help with data entry, data cleanup, recordkeeping, filing, and documentation tasks.

• Collaborate with WattTime departments and external partners to fulfill operational and HR requirements.

• Carry out additional job-related duties and tasks as necessary.

⛳️ Requirements

• Minimum of 3 years of experience in Operations, HR, or Administrative positions.

• Capability to excel in a small-team environment with diverse responsibilities.

• Exceptional attention to detail, processes, and data integrity.

• Proficient in proactive problem-solving, anticipating needs, and managing complex workflows.

• Strong skills in time management and prioritization.

• Ability to handle multiple concurrent projects, competing priorities, and deadlines with minimal supervision.

• Comfortable navigating ambiguity and adapting in a fast-paced, dynamic environment.

• Capable of following direction and executing tasks independently.

• Excellent written and verbal communication abilities.

• Professional and empathetic collaboration with employees, applicants, and external partners.

• Highly motivated and results-driven.

• Team-oriented, collaborative, and respectful approach.

• Competent in working remotely during standard U.S. business hours using tools like Slack, Zoom, GSuite, and others.

• Willingness and capability to travel for team collaborative sessions a few times a year.

• Preferred: Bachelor’s degree (BA or BS).

• Preferred experience in coordinating employee benefits.

• Preferred experience in developing onboarding and training materials.

• Preferred experience or interest in working within a start-up, tech organization, and/or nonprofit sector.

• Must possess authorization to work in the U.S.; work authorization will be verified through E-Verify after hire and completion of Form I-9.

• Ability to sit and use a computer for extended periods.

🏝️ Benefits

• Competitive salary.

• Comprehensive medical, dental, vision, and life insurance packages for employees, with 80% coverage for dependents.

• Paid parental and medical leave.

• Flexible paid time off policy.

• Support for professional development.

• Home office support along with employee choice in technology.

• 403b plan with up to 5% matching contribution.