Operations Assistant

This is a fully remote position, open to applicants in California.

📋 Description

• Support the daily operations of the store from a remote location

• Oversee the scheduling of appointments, ensuring appropriate breaks and time off

• Assist in the management of scheduling tasks

• Accurately handle booking, modifying, and canceling appointments

• Provide clear and detailed explanations of treatments, memberships, packages, services, facility features, and operational hours

• Answer incoming phone calls within three rings

• Address guest inquiries and concerns in a professional and courteous manner via email or phone

• Offer assistance across all areas of the wellness sanctuary operations as directed by management

• Review daily closing and time clock reports

• Effectively track time off schedules and contribute to the efficiency of practitioner and front desk schedules

• Manage and organize store inventory and supplies; maintain all store records and inventory systematically

• Engage in special projects as assigned

⛳️ Requirements

• Preferred: Bachelor’s degree

• Preferred: Experience in Spa/Fitness/Wellness sectors

• Preferred: Proficiency in the Mindbody booking system

• Demonstrated sense of ownership and professionalism

• Must be responsible and trustworthy

• Willing to work one weekend day and holidays

🏝️ Benefits

• Equal Employment Opportunities without regard to race, color, religion, national origin, age, ancestry, disability, marital or family status, medical condition, AIDS or AIDS related condition, sex or sexual orientation, gender identity or expression, veteran status, genetic information or any other consideration made unlawful by federal, state, or local laws.