Operations, Admin Assistant

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee daily operations, internal initiatives, deadlines, and team deliverables.

• Manage project boards, standard operating procedures (SOPs), and operational systems to enhance efficiency.

• Foster team accountability through regular meetings, follow-ups, and task tracking.

• Aid in client onboarding and offboarding processes, scheduling, calendar management, inbox management, and Slack coordination.

• Monitor key performance indicators (KPIs), team performance, and operational metrics.

• Recognize opportunities for process enhancements and automation.

• Assist with social media management, including creating Canva designs (approximately 20 posts per month), writing captions, scheduling, and uploading blogs via WordPress.

• Provide support for LinkedIn, networking, outreach, and customer relationship management (CRM).

• Ensure accurate maintenance of CRM records, manage follow-ups, and facilitate lead nurturing.

• Perform additional administrative tasks as required.

⛳️ Requirements

• A minimum of 3 years of experience as an Operations Manager or in a similar role supporting clients based in the US.

• Project Management experience is preferred.

• Background in social media management, marketing support, and CRM tools is essential.

• Familiarity with Canva, WordPress, AI content tools, and scheduling platforms is necessary.

• Experience in the accounting/bookkeeping industry is a bonus.

• Previous experience with outreach and networking support is preferred.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Flexible working hours and remote work opportunities.

• Professional development and training programs.

• Collaborative and supportive team environment.