Oncology Triage Nurse – Telehealth

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Perform comprehensive clinical evaluations and prioritize patients according to established evidence-based protocols and clinical guidelines.

• Address patient inquiries through inbound and outbound calls, as well as secure patient messaging platforms.

• Offer suitable care recommendations or escalate issues to the relevant healthcare provider or care team member.

• Accurately and clearly document assessments, communications, and care coordination efforts in electronic medical records (EMRs).

• Assist with administrative tasks related to patient care, including FMLA, ADA, STD/LTD documentation, and coordination.

• Aid in the training and onboarding of team members, including participating in shadowing shifts (both as a learner and trainer) while promoting best practices to ensure consistent, high-quality patient care.

• Work collaboratively with healthcare providers, clinical teams, and practice administrators to maintain continuity and quality of care.

• Maintain Sequence Health’s dedication to clinical excellence, integrity, and service in every interaction.

• Perform any other necessary tasks to support our values, achieve our mission, and adhere to our company principles.

⛳️ Requirements

• Valid, unencumbered Registered Nurse license in a compact licensure state; BSN is required.

• At least 5 years of experience in various direct patient care environments, including Emergency Department, Labor and Delivery, and Critical Care.

• Experience in oncology is required.

• OCN (Oncology Certified Nurse) certification is preferred.

• Prior experience in remote RN triage or telephone-based care delivery is strongly preferred.

• Proven clinical proficiency with strong critical thinking, problem-solving, and decision-making abilities.

• Exceptional verbal and written communication skills, with the capacity to convey empathy and clinical clarity through phone and written correspondence.

• Proficient in using EMRs (e.g., Epic, Cerner, Greenway) and standard office applications (Microsoft Office, Adobe, fax, etc.).

• Ability to work independently within scope while ensuring adherence to clinical protocols and best practices.

🏝️ Benefits

• Medical Insurance

• Vision Insurance

• Dental Insurance

• Flexible Spending Account (FSA)

• Company-paid short- and long-term disability

• Employee Assistance Program

• Life Insurance

• Accident Insurance

• Additional voluntary benefit programs for employees and their eligible dependents

• 401(k) retirement plan with a company match