Onboarding Manager, Accounting

This is a fully remote position, open to applicants in France.

📋 Description

• Greet and establish the firm's framework.

• Facilitate the kickoff meeting: objectives, scope, milestones, and defined roles (sponsor, internal contacts).

• Evaluate the context: firm size, organizational structure, business priorities, and calendar constraints.

• Provide the training kit and register participants for Pennylane group sessions.

• Prepare and lead initial workshops focusing on essential workflows (bookkeeping, review, VAT, period-end closing).

• Track participation and follow up with teams until the desired level of engagement is reached.

• Define prerequisites and checklists; create a straightforward dated schedule.

• Organize brief, regular unblock sessions; respond quickly to inquiries.

• Centralize feedback, address basic issues, and escalate technical matters to the appropriate teams (Migration, Support, Product).

• Maintain a dashboard to monitor progress, adoption, incidents, and risks.

• Create concise minutes after each meeting, documenting decisions made.

• Prepare a handover package for the team responsible for ensuring long-term adoption follow-up.

• Equip the sponsor and internal contact with communication tools for staff engagement.

• Gather field feedback and continually enhance materials (FAQ, guides, templates).

⛳️ Requirements

• Experience in an accounting firm with a minimum of 3 complete fiscal periods.

• Practical experience with processes: bookkeeping, review, VAT, period-end closing.

• Background in client support or training is advantageous.

• Proficient with collaboration tools (Google Workspace), tracking systems (spreadsheets, shared boards), and remote communication platforms (video conferencing, messaging).

• Personal attributes: professional credibility, service orientation, dependability, and a commitment to continuous improvement.

🏝️ Benefits

• One of the leading health plans available in the market (Alan Blue and Alan Mind).

• Meal vouchers (Swile card).

• An additional 6 to 12 RTT days on top of 5 weeks of paid vacation.

• Opportunity to enhance your English skills through Busuu.

• A monthly allowance for all Pennylaners to facilitate remote work or coworking.

• Convenient access to our offices, situated just minutes from Saint-Lazare in the center of Paris.

• A BSPCE allocation (stock options).

• Access to 8,000 gyms across France and over 300 wellness activities through our partner Gymlib.

• A Mac.

• We engage in various sports together and frequently gather for company events like Tech Days (bringing remote Pennylaners together every 3 months) and our annual company offsite, which strengthens team cohesion.