OCM Case Manager

This is a fully remote position, open to applicants in California.

📋 Description

• The Case Manager is responsible for a designated caseload, serving as the case manager as part of the Case Management Team (CMT) for each client.

• Ensure accurate tracking, charting, progress notes, and case records for every enrolled client within specified timeframes, adhering to Agency policies and procedures.

• Accurately document patient interventions and their responses in accordance with established guidelines.

• Maintain proper timekeeping and scheduling as discussed with their supervisor.

• Collaborate effectively with the RN on their Case Management Team.

• Report any signs of abuse or neglect to DHCS and the Ombudsman (if the incident occurs in a facility) or to DHCS and APS (if it occurs in a physical home).

• Provide applicants with the necessary documentation, including Freedom of Choice, HIPAA regulations, and consent forms before commencing any case management tasks.

• Ensure all clients possess active Medi-Cal eligibility each month.

• Verify Medi-Cal eligibility within the first few days of each month for every client.

• Schedule client visits as required by entering them into the appropriate calendars.

• Aim to complete most visit records by the end of the second week of the month.

• Follow up or visit based on the individual needs of each client.

• Document a case note for any client casework within 24 hours of the completion of the work.

• Conduct Acuity Assessments (Biopsychosocial) and any other necessary assessments, ensuring documentation is completed within the required timeframes.

• Collaborate with participants, their legal representatives, support circles, and/or primary care physicians and providers to ensure safety, services, and goals are achieved.

• Mitigate risks and reduce disruptions in services.

• Recognize when services identified in the Plan of Treatment (POT) are available and provide referrals as needed.

• Identify and coordinate training for backup caregivers who can offer unpaid support if necessary.

• Offer information, education, counseling, and advocacy to, and on behalf of, participants.

• Establish a care coordination schedule based on the participant's needs and acuity as determined by their initial service needs assessment and subsequent evaluations.

• Respect the rights and property of patients and their families as defined by federal and state laws.

• Consistently maintain and protect the confidentiality of patient and agency information in compliance with HIPAA regulations.

⛳️ Requirements

• Master's degree in Social Work is preferred.

• A Bachelor's degree in a related field or a BSW is required.

• Experience in a healthcare setting is preferred.

• An active driver's license is necessary.

• Exceptional verbal and written communication skills are essential.

• Proficiency with computers is required.

• Attention to detail and organizational skills are important.

• Proven ability to thrive in a fast-paced environment.

• Capability to meet assigned deadlines is essential.

🏝️ Benefits

• Comprehensive health benefits.

• Professional development opportunities.

• Flexible work schedules.

• Supportive work environment.