Nurse Case Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversees and organizes intricate care coordination cases and activities to ensure timely patient access, progress in treatment, and continuity of care.

• Performs assessments, assists in care planning, and facilitates care transitions that tackle clinical, social, and access challenges impacting patient outcomes.

• Collaborates with providers, pharmacies, payers, and internal stakeholders to address access obstacles, align subsequent actions, and sustain case consistency.

• Evaluates case trends, recurring challenges, and workflow patterns to uncover root causes and suggest process enhancements.

• Creates and improves job aids, care coordination templates, and documentation standards to enhance consistency and minimize rework.

• Mentors less experienced team members in handling complex cases, escalation procedures, and documentation requirements.

⛳️ Requirements

• A Bachelor's degree in nursing, social work, health sciences, public health, healthcare administration, or a related field, or equivalent experience is required.

• A minimum of 4 years of experience in care management, case management, clinical support, patient services, or a related field is required.

• Certification in case management, care coordination, a clinical specialty, or equivalent is preferred.

🏝️ Benefits

• Medical, dental, and vision care.

• Backup dependent care.

• Adoption assistance.

• Infertility coverage.

• Family building support.

• Behavioral health solutions.

• Paid parental leave.

• Paid caregiver leave.

• A variety of training programs.

• Professional development resources.

• Opportunities to engage in mentorship programs.

• Employee resource groups.

• Volunteer activities.