NOC Engineer, RAN Mobile

This is a fully remote position, open to applicants in Spain.

📋 Description

• Oversee N1 incidents, conduct diagnostics, manage customer complaints, and implement BTPs.

• Recommend corrective measures for persistent issues.

• Lead the NOC team and demonstrate quality analysis capabilities.

• Utilize systems for task management, incident tracking, and BTPs: iGRI Network Element Management Systems specific to relevant RAN vendors.

• Employ Network and Fault Management Systems such as OMEGA, INFOVISTA, and GRAFANA.

⛳️ Requirements

• More than 10 years of experience as a NOC technician with expertise in 2G, 3G, 4G, and 5G RAN technologies.

• Familiarity with Nokia and Ericsson radio equipment related to the aforementioned technologies.

• Experience working with Tier 1 operators in Spain.

• In-depth experience in N1 Technical Support, particularly in RAN network management.

• Strong understanding of support processes within Mobile RAN Access.

• Comprehensive knowledge of RAN protocols, equipment, functionalities, and more.

• Proficient in analyzing, troubleshooting, and suggesting solutions.

• Proficiency in Spanish is mandatory.

• English proficiency is a plus.

🏝️ Benefits

• Opportunity for remote work.

• Attractive salary package.