This is a fully remote position, open to applicants in United States.

• Evaluate the background, goals, and health concerns of each potential patient prior to every discovery call.

• Accurately assess whether the practice aligns with the prospective patients' needs.

• Provide precise answers to inquiries and establish clear expectations regarding the clinic's capabilities.

• Record outcomes following each call.

• Maintain the CRM pipeline and oversee follow-up responsibilities.

• Conduct weekly assessments of prospective patients who are still in the decision-making process.

• Take initiative to reach out when expectations require adjustment prior to a call.

• Prepare for each discovery call at least 45 minutes in advance.

• Ensure consistent and clear communication across all interactions.

• Excellent consultative communication abilities.

• Outstanding verbal and written communication skills.

• Strong organizational skills with a keen attention to detail.

• Experience with CRM systems; familiarity with GHL or comparable platforms is advantageous.

• Proficiency in video conferencing tools (such as Zoom) and scheduling applications (like Acuity).

• Capability to manage a busy calendar of appointments and follow-up tasks without losing track.

• Preferred experience in healthcare, wellness, patient coordination, or consultative advising.

• Knowledge of thyroid conditions or functional/integrative medicine is a plus, though not mandatory.

• Performance bonuses linked to individual performance and patient satisfaction.

• Flexible remote work options.