Network Services Architect – Voice/SIP

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Define and document the future architecture for the Network Services domain, which includes SIP trunk consolidation, SBC configuration templates, and dial-plan normalization.

• Identify and address enterprise DNS conflicts and IPAM-related challenges across various legacy network environments.

• Create standardized configuration templates and architectural guidelines for Voice and SIP services to facilitate large-scale automated deployments.

• Develop routing frameworks for emergency and authenticated communications that comply with regulatory requirements, while working with client legal teams for necessary approvals (e.g., e911, STIR/SHAKEN).

• Establish clear exit criteria and Definition of Done (DoD) for voice migrations to ensure consistent and secure execution by offshore delivery teams.

• Engage in architecture governance by participating in architecture reviews, design approvals, and the formulation of enterprise standards and reference architectures.

• Work collaboratively with cross-domain architects (security, application, platform) to make integrated design decisions.

⛳️ Requirements

• Over 10 years of experience in enterprise network architecture with a strong focus on Voice over IP (VoIP), SIP trunking, and Session Border Controllers (SBCs).

• Extensive expertise in resolving DNS and IP addressing conflicts (IPAM) within large-scale network consolidation or M&A settings.

• Demonstrated experience in designing dial-plan normalization across multi-vendor environments (e.g., Cisco, Avaya, Microsoft Teams).

• Strong comprehension of US telecommunications standards and regulatory aspects; emphasis is placed on architecture rather than carrier management or LNP execution.

• Capability to convert complex voice configurations into standardized, reusable Low-Level Design (LLD) templates that are suitable for automated, factory-style deployment.

• Proficient in English at B2 (Upper-Intermediate) to C1 (Advanced) level, with solid spoken communication abilities.

🏝️ Benefits

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.

• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.

• Work From Anywhere Culture: make the most of the flexibility that comes with remote work.

• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.

• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.

• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.

• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.