Network Process Manager

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Coordinate teams, create plans, and oversee project execution to meet organizational objectives.

• Lead projects initiated by the Network and participants from start to finish.

• Ensure projects are completed on schedule and within budget, promoting collaboration, precision, and proactive risk management.

• Act as the primary contact for project leaders, addressing risks and resolving urgent issues.

• Adhere to corporate project life-cycle protocols, meeting standards, Agile methodologies, change management practices, and governance policies.

• Obtain approval for project deliverables and assist in project team governance.

• Oversee project budgets, allocate resources, perform monthly budget reconciliations, and manage enterprise resource reporting.

• Guarantee project completion within 45–60 days following the go-live date.

• Collaborate with vendors to ensure projects remain on track.

• Develop and track Key Performance Indicators (KPIs) and conduct Cost-Benefit Analyses.

• Ensure that stakeholder communication plans are fully developed.

• Monitor deliverables from BCBSA, Network acquisitions/mergers, and audit activities for compliance and timeliness.

• Create scorecards, dashboards, reports, process flows, and value-stream maps.

• Document existing business processes and data flows, and perform data analysis.

• Generate data visualizations, establish baseline metrics, data collection plans, pilot programs, quality controls, and training strategies.

• Oversee multiple simultaneous projects while managing tight deadlines with minimal supervision.

⛳️ Requirements

• Minimum of 5 years of experience in Project Management and/or Network System development.

• Strongly preferred experience in cross-functional team collaboration.

• Desired experience in leading major initiatives that necessitate change management leadership.

• Excellent interpersonal, written, and verbal communication abilities.

• Demonstrated capability to produce reports and deliver presentations effectively.

• Proficient in influencing peers and fostering relationships.

• Ability to motivate and guide team members to complete tasks on schedule and within budget.

• Capacity to lead discussions with limited information, define desired outcomes, and perform gap analyses.

• Highly self-driven, quick, and assertive.

• Extremely detail-oriented and well-organized.

• Ability to manage multiple tasks and thrive under pressure in uncertain circumstances.

• Comfortable navigating change and complexity in dynamic settings.

• Skills in task prioritization and transitioning between overarching concepts and critical details.

• Competence in balancing interpersonal, procedural, and technological aspects while analyzing intricate business relationships.

• Proficient in Access Reporting.

• Familiarity with BCBSA Network regulatory standards.

• Solid understanding of project management principles.

• Proficiency in MS Office, MS Project, Visio, Adobe, Crystal Reports, SAS, and comparable software.

• Up-to-date knowledge of project management and insurance industry trends and technologies through professional associations, trade publications, networking, training, and seminars.

🏝️ Benefits

• Medical, Dental & Vision coverage.

• Retirement Plan.

• Paid Time Off.

• Holidays.

• Volunteer time off.

• Incentive Plan.

• Tuition Reimbursement.

• Training and continuing education opportunities.

• Flexible work environment.

• Community volunteering opportunities.