Network Engineer, Juniper

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Ensure the highest possible availability and performance of services.

• Provision network services for customers on core equipment.

• Offer support services to Engineering and other technical teams.

• Oversee and maintain monitoring systems.

• Diagnose faults, isolate issues, and implement corrective measures or escalate to network engineering.

• Collaborate with third-party suppliers to resolve issues, perform upgrades, manage service impacts, handle network changes, and escalate problems as needed.

• Provision and configure essential network devices and tools, including IP assignments, core network configurations, DNS setups, monitoring software, NNI ports and services, and MOP implementations.

• Construct, install, and configure networking equipment.

• Conduct and maintain audits on hardware, serial numbers, security, and configurations.

• Develop custom monitoring plugins and configure tailored graphing solutions.

• Maintain the NOC wiki and technical documentation.

• Enhance knowledge and skills in network and system administration.

• Act as the Tier 3 escalation point for core network datacenter services, infrastructure, access networks, and AireSpring services.

• Participate in a 24x7 on-call rotation if necessary.

• Communicate and collaborate with technical support, service provisioning, sales, and Engineering teams.

⛳️ Requirements

• Over 5 years of experience in Network Operations.

• Advanced troubleshooting expertise in TCP/IP routing protocols such as STP, VRRP, BGP, OSPF, EIGRP, and IPSec.

• Strong understanding of WAN technologies.

• Practical experience with Cisco, Juniper, and Adtran routing, switching, and firewall devices.

• Familiarity with VOIP, VPNs, and security protocols.

• Experience with SD-WAN deployment is preferred.

• JNCIA or CCNA certification is mandatory.

• JNCIP or CCNP certification is preferred.

• Strong knowledge of Linux OS and networking.

• Experience using centralized device monitoring and management tools.

• In-depth knowledge of network monitoring and troubleshooting.

• Ability to effectively manage multiple tasks simultaneously.

• Excellent attention to detail and organizational skills.

• Capacity to analyze complex situations and apply troubleshooting skills, tools, and innovative problem-solving under pressure.

• Ability to operate within a global team in a fast-paced, dynamic environment with minimal supervision.

• Must reside in LATAM.

• A reliable internet connection and appropriate workspace are essential.

• Availability for night shifts: 10:00 PM–7:00 AM PST or 11:00 PM–8:00 AM PST.

🏝️ Benefits

• Fully remote work arrangement.

• A reliable internet connection and suitable workspace are necessary to facilitate remote work.

• Opportunity to participate in a 24x7 on-call rotation.