Network Engineer, Juniper

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Ensure optimal service availability and performance at all times.

• Provision customer network services utilizing core equipment.

• Provide support to Engineering and other technical teams.

• Manage and maintain monitoring systems effectively.

• Troubleshoot faults, identify issues, implement corrective measures, or escalate to network engineering as necessary.

• Collaborate with third-party suppliers to resolve issues, conduct upgrades, manage service impacts, handle network changes, and escalate when needed.

• Provision and configure core network devices and tools, encompassing IP assignment, core network setup, DNS configuration, monitoring software, NNI ports and services, as well as MOPs for controlled network changes.

• Build, install, and configure network equipment as required.

• Conduct hardware, serial number, security, and configuration audits.

• Develop custom monitoring plugins and set up tailored graphing solutions.

• Maintain the NOC Wiki and ensure technical documentation is up to date.

• Enhance knowledge and skills in network and system administration.

• Act as a Tier 3 escalation point for core network datacenter services and infrastructure, access networks, and AireSpring services.

• Participate in a 24x7 on-call rotation if necessary.

• Communicate and collaborate effectively with technical support, service provisioning, sales, and Engineering teams.

⛳️ Requirements

• Minimum of 5 years’ experience in Network Operations.

• Strong troubleshooting expertise in TCP/IP routing protocols such as STP, VRRP, BGP, OSPF, EIGRP, and IPSec.

• In-depth knowledge of WAN technologies.

• Practical experience with Cisco, Juniper, and Adtran routing, switching, and firewall devices.

• Familiarity with VOIP, VPNs, and security protocols.

• Experience with SD-WAN deployment is preferred.

• JNCIA or CCNA certification is mandatory.

• JNCIP or CCNP certification is preferred.

• Strong understanding of Linux OS and networking.

• Experience with centralized device monitoring and management tools.

• Comprehensive knowledge of network monitoring and troubleshooting.

• Ability to manage multiple tasks effectively and efficiently.

• Exceptional attention to detail and strong organizational skills.

• Capability to analyze complex situations and utilize troubleshooting skills, systems, tools, and creative problem-solving under pressure.

• Ability to work within a global team in a fast-paced, dynamic environment with minimal supervision.

• Reliable internet connection and a suitable workspace are required.

• Availability for night shift hours is necessary.

🏝️ Benefits

• Fully remote work arrangement available.

• Remote position open to candidates located in LATAM.

• Night shift schedule options: 10:00 PM to 7:00 AM PST, or 11:00 PM to 8:00 AM PST.

• Opportunity to engage in a 24x7 call-out rotation.

• On-the-job development of network and system administration knowledge and skills.