Network Engineer

This is a fully remote position, open to applicants in Australia.

📋 Description

• Diagnose and resolve BAU tickets pertaining to network-related issues, encompassing switching, routing, and application-level firewall controls.

• Operate within secure governmental environments, complying with stringent access controls, adherence to compliance standards, and following change management protocols.

• Oversee BGP routing configurations and troubleshoot peering challenges to maintain network stability and optimal path selection.

• Monitor and sustain IPsec tunnels for secure site-to-site connectivity, addressing concerns related to encryption, authentication, and tunnel stability.

• Address incidents that have been escalated by the service desk, performing comprehensive analysis and prompt resolution to restore services with minimal disruption.

• Plan and execute network changes and upgrades, such as firewall policies, routing revisions, wireless access point deployments, and infrastructure improvements.

• Supervise network performance and health through suitable tools, proactively identifying areas needing enhancement, patching, or capacity upgrades.

• Maintain and routinely refresh documentation, including network diagrams, configuration standards, and operational procedures.

• Ensure that wireless network coverage and performance adhere to required standards, addressing issues related to interference, roaming, and security configurations.

• Collaborate with internal teams and government clients to guarantee that solutions are secure, scalable, and in accordance with business and regulatory requirements.

⛳️ Requirements

• Proven experience as a Network Engineer.

• Comprehensive knowledge of Cisco Routers, Aruba switches, Fortinet, Juniper, and Palo Alto firewalls.

• Solid understanding of enterprise switching protocols, including VLANs, Spanning Tree, HSRP/VRRP, and LAG.

• Proficient in configuring firewalls, wireless controllers, and access points.

• Experience in troubleshooting Voice and SIP call flows.

• Familiarity with Microsoft Teams and SBCs; experience with Audiocodes is an advantage.

• In-depth knowledge and practical experience with routing protocols.

• Required experience in configuring and troubleshooting IPsec site-to-site VPNs.

• Strong analytical and problem-solving abilities.

• Excellent communication and interpersonal skills.

• Capability to work autonomously and take responsibility for assigned tasks.

• Eagerness to learn and independently advance your career.

• A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are mandatory.

🏝️ Benefits

• Comprehensive training and development opportunities that facilitate ongoing growth as part of your career planning.

• Extensive discounts and benefits designed to maximize your financial resources.

• A selection of IT equipment tailored for your success, along with access to cost-price technology for personal use.

• Engaging team events to celebrate accomplishments and foster connections with colleagues beyond the workplace.

• A workplace focused on diversity and inclusion where every voice is valued.