National Vice President – Club Operations, Business Development

This is a fully remote position, open to applicants in Arizona, +1 more state.

📋 Description

• Transform the brand's vision into scalable operational frameworks that incorporate hospitality, wellness, and residential living.

• Create a comprehensive membership ecosystem that fosters engagement, loyalty, and long-term value.

• Set consistent operational standards, KPIs, and performance metrics across all clubs.

• Utilize data and insights to perpetually enhance the member journey and experience.

• Implement wellness, longevity, and lifestyle programming on a large scale.

• Oversee operations nationally with complete P&L responsibility.

• Maintain brand consistency, service excellence, and operational scalability.

• Manage key partnerships, ensuring performance, alignment, and accountability.

• Integrate essential club elements: wellness, spa, fitness, golf, court sports, F&B, and programming.

• Direct the lifecycle of amenities from development to stabilization.

• Enhance member communications, engagement, and satisfaction through data-driven strategies.

• Formulate and implement national acquisition, retention, and engagement strategies.

• Create membership value propositions that align with HOA and homeowner ROI.

• Boost utilization, satisfaction, and lifetime member value through innovative service design.

• Identify and manage strategic national/global partnerships.

• Broaden offerings across wellness, fitness, medical integration, retail, and lifestyle services.

• Generate new revenue streams through partnerships and experiential programming.

• Direct budgeting, forecasting, and financial reporting for all locations.

• Optimize revenue, control costs, and enhance total member spending.

• Report on performance, risks, and ROI to executive leadership and HOA boards.

• Establish and uphold brand standards and operational playbooks.

• Develop destination dining concepts that promote engagement and revenue.

• Integrate F&B into the overall lifestyle and member experience strategy.

• Deliver distinctive, brand-aligned programming and experiences.

• Act as a strategic advisor to HOA Boards.

• Balance member expectations with governance priorities.

• Exhibit measurable value creation and long-term alignment.

• Lead and align cross-functional teams across operations, wellness, golf, F&B, and membership.

• Build high-performing teams characterized by strong accountability and collaboration.

• Cultivate leadership capabilities and future talent pipelines.

• Drive execution through well-defined priorities and integrated team performance.

⛳️ Requirements

• Over 15 years of leadership experience in luxury hospitality, resort, or private club operations.

• Multi-site operational leadership with complete P&L accountability.

• Proficiency in membership-based models and experience strategy.

• Strong financial expertise and data-driven decision-making capabilities.

• Proven track record in building and managing strategic partnerships.

• Executive presence with excellent communication and stakeholder alignment skills.

• CMAA designation (preferred).

• Experience with premier resort or private clubs (national or global) (preferred).

• Background in wellness, longevity, or medical-integrated hospitality (preferred).

• Familiarity with golf, spa/fitness, and lifestyle programming ecosystems (preferred).

• Experience in implementing data-driven personalization strategies (preferred).

🏝️ Benefits

• Competitive Compensation.

• Health Care - Medical/Dental/Vision/Prescription Drug Coverage.

• 401(k) with Company Matching Contributions.

• Flexible Spending Accounts.

• Disability Programs.

• Employee & Dependent Life Insurance.

• Vacation & Company Holidays.

• Tuition Reimbursement.

• Employee Home Purchase Rebate Program.

• Home Mortgage Program.

• Employee Assistance Program (EAP).