Senior Manager, Business Systems

This is a fully remote position, open to applicants in United States.

📋 Description

• Take full ownership of the GTM systems stack from beginning to end, which includes Salesforce, Salesforce CPQ, Marketo, Clay, ZoomInfo, CommonRoom, and their associated integrations.

• Direct the architecture and governance of Salesforce, overseeing objects, fields, flows, validation rules, routing logic, and integration endpoints.

• Develop automation and AI-driven workflows that eliminate manual processes in lead routing, lifecycle management, handoffs, enrichment, and other essential GTM activities.

• Manage the data quality and enrichment systems within Salesforce and Marketo to facilitate ABM, outbound efforts, forecasting, and operational visibility.

• Transform vague requests from Sales, Marketing, and Customer Success into scalable system solutions, ensuring clear trade-offs, thorough follow-through, and reliable documentation.

• Lead and nurture a small team, prioritize tasks, remove obstacles, and establish an operational rhythm that keeps GTM systems efficient, dependable, and maintainable.

⛳️ Requirements

• Minimum of 5 years experience in GTM Systems or Revenue Operations within B2B SaaS.

• At least 1 year of experience leading direct reports in a systems, operations, or technical administrative environment.

• Extensive hands-on expertise with Salesforce, including organization design, flows, custom objects, field governance, and integration architecture.

• Familiarity with CPQ, Clay, ZoomInfo, and preferably CommonRoom or similar intent and enrichment platforms.

• Proven experience in designing AI-driven workflows in a GTM setting, with a practical understanding of where AI can provide significant leverage.

• Strong analytical skills, high standards for data quality, and sufficient SQL proficiency to validate metrics and support reporting frameworks.

• Experience with BDR operations, segmented lead routing, and multi-geo GTM strategies is a plus.

• Background in supporting usage-based or consumption models is advantageous.

• Salesforce Certified Platform Administrator is a significant advantage.

• Drone Certification is not a requirement for this position.

🏝️ Benefits

• Culture of Innovation & Collaboration – Flourish in a setting that appreciates creativity and teamwork.

• Drone Certification – Receive certification and acquire unique, practical skills with our full support.

• Flexible Work Arrangements – Enjoy the freedom of remote-first options and flexible scheduling.

• Paid Family Leave – Take the necessary time to support your family during life's most significant moments.

• Comprehensive Healthcare Coverage – Plans tailored to promote your well-being.

• Career & Growth Development – Acquire new skills and unlock opportunities through ongoing learning.

• Flexible PTO – Take time off as needed to recharge; we trust you to manage your time effectively.

• Employee Referral Bonus – Know someone exceptional? Refer them and receive a bonus when they join our team.