National Technical Trainer

This is a fully remote position, open to applicants in Canada.

📋 Description

• Deliver hands-on technical training in person at various branches located in Quebec, the Maritimes, Eastern Ontario, and additional regions as necessary.

• Assist with new store openings (NSO) and support existing locations to guarantee readiness and operational excellence.

• Engage directly with technicians to enhance:

• Installation techniques.

• Implementation of ADAS calibrations.

• Quality and efficiency of repairs.

• Collaborate closely with the National Technical Trainer to ensure training priorities are aligned and effectively executed.

⛳️ Requirements

• Bilingual proficiency (French and English) is mandatory.

• At least 5 years of hands-on experience with the installation, repair, and calibration of automotive glass.

• In-depth knowledge of:

• ADAS systems and calibration methodologies.

• OEM installation standards and safety protocols.

• Proven track record in technical training or coaching within a multi-site environment.

• Strong understanding of shop operations and optimization of work processes.

• Exceptional communication and training delivery abilities.

• Strong leadership presence with the capacity to influence without direct authority.

• High level of accountability and ownership.

• Robust analytical and problem-solving skills.

• Relationship-oriented approach with excellent engagement skills for franchisees.

• Highly organized with effective management of calendar and priorities.

🏝️ Benefits

• Frequent travel opportunities across Canada.

• Primary focus on Quebec, supported nationally as needed.

• Flexibility required to accommodate store openings, urgent escalations, and scheduled training events.