National Accounts Manager

This is a fully remote position, open to applicants in Connecticut.

📋 Description

• Drive revenue growth through consultative selling and by retaining current WM National Accounts.

• Oversee existing business relationships to achieve established sales targets.

• Build and sustain customer satisfaction while achieving retention objectives.

• Address unique customer concerns alongside the Retention Manager.

• Mitigate lost national accounts by handling cancellation requests effectively.

• Achieve or surpass sales call activity targets aimed at proactive account retention.

• Implement retention-call strategies to enhance customer service and profitability.

• Align WM services with customer requirements by leveraging knowledge of customers, pricing, and competition.

• Articulate pricing and service strategies clearly.

• Actively pursue additional WM business opportunities and make internal referrals when suitable.

• Gain industry and company insights to develop intricate proposals and recommendations.

• Suggest customer solutions that adhere to local, state, and federal regulations.

• Update and secure customer service agreements.

⛳️ Requirements

• Must reside and work in the US.

• Bachelor's Degree or equivalent experience in Sales/Marketing, Business Administration, or a related field.

• Over 10 years of experience in Sales/Marketing, Business Administration, or a relevant discipline.

• Capability to devise and execute customer-retention strategies.

• Strong negotiation abilities.

• Familiarity with customers, pricing, and competition.

• Proficiency in preparing complex proposals and recommendations.

• Ability to propose compliant solutions with local, state, and federal regulations.

• Preferred: Master's Degree in Sales/Marketing, Business Administration, or a related field.

• Must possess or be willing to obtain a REAL ID or TSA-approved alternative if necessary for air travel or access to federal properties.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Short-term disability.

• Stock purchase plan.

• Company matching on a 401(k).

• Paid vacation.

• Paid holidays.

• Paid personal days.

• Competitive total compensation package.

• Annual commission eligibility.