National Account Project Manager

This is a fully remote position, open to applicants in Connecticut, +3 more states.

📋 Description

• Oversee 450–550 national account projects from the initial order intake to final installation and project closeout.

• Interpret and analyze architectural drawings and specifications.

• Input and manage orders within D365.

• Collaborate with the Credit department to address any credit holds.

• Act as the main point of contact for clients.

• Work with internal branch offices to guarantee smooth project execution.

• Monitor each project's progress using a centralized tracking system.

• Actively follow up on projects to ensure timely shipment and installation.

• Partner with the Contracts team to secure signed agreements.

• Promptly and appropriately escalate any issues that arise.

• Facilitate cross-functional communication with Factory, Operations, Distribution, and Service teams.

• Provide consistent updates to account leadership regarding project status.

• Keep documentation and audit trails for all project-related decisions.

⛳️ Requirements

• 2-3+ years of experience in project management or account management.

• Background in manufacturing, distribution, or construction-related sectors.

• Familiarity with automatic doors/access controls or similar products is highly advantageous.

• Proficient in Microsoft Dynamics 365 (D365) or comparable ERP systems.

• Strong knowledge of Microsoft Teams, Outlook, and Excel.

• Proven capability to manage a high volume of simultaneous projects (400+).

• Exceptional customer-facing skills.

• Strong problem-solving abilities and meticulous attention to detail.

• Established track record of effective escalation and cross-functional problem resolution.

• Able to thrive in a fast-paced environment and adjust to shifting priorities.

🏝️ Benefits

• Health, dental, and vision insurance coverage.

• Unlimited Paid Time Off.

• 401K plan with a 6% company match.

• Health Savings Accounts.

• Flexible Spending Accounts.

• Disability Insurance.

• Life Insurance.

• Tuition Reimbursement.

• Voluntary Wellness Program.

• Employee Discounts.

• Opportunities for community involvement.

• CliftonStrengths assessment and coaching.