National Account Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee and enhance major national digital retail accounts

• Foster strong relationships with buyers and key customer stakeholders

• Create and implement Joint Business Plans

• Propel sales, margin, and profitable growth for accounts

• Discover new listings, range expansion, and distribution opportunities

• Handle customer negotiations regarding pricing, promotions, listings, and commercial chances

• Develop and manage promotional strategies while assessing their effectiveness

• Optimize online product visibility, presentation, and conversion rates

• Manage customer forecasts and proactively address stock and availability challenges

• Assist with new product launches, range evaluations, and digital listings

• Analyze sales, category, and competitor performance to uncover opportunities

• Collaborate with Marketing, Product, Operations, Supply Chain, Finance, and Customer Service teams

• Provide clear commercial reports and insights to the Head of Sales UK & Ireland

• Travel frequently for customer meetings, Tutti Bambini Head Office, trade shows, and company events throughout the UK

⛳️ Requirements

• Demonstrated experience in National Account Management

• Strong commercial acumen in sales, margin, promotions, and profitability

• Proven experience in developing and executing Joint Business Plans

• Excellent negotiation and influencing abilities

• Exceptional retailer relationship management skills

• Strong analytical, forecasting, and reporting capabilities

• Good knowledge of e-commerce trading and online customer journeys

• Proficient in Excel and PowerPoint

• Ability to quickly grasp business dynamics, customer portfolios, and commercial priorities

• Proactive, hands-on attitude with confidence to take ownership from the outset

• Capability to work independently while effectively collaborating across the broader business

• Experience with Argos, Boots, or Wayfair is a plus

• Background in nursery, baby, furniture, premium consumer goods, or e-commerce is highly desirable

🏝️ Benefits

• Performance-related bonus

• Laptop

• Pension

• Employee discount

• Home-based working