National Account Executive

This is a fully remote position, open to applicants in Alabama, +25 more states.

📋 Description

• Act as the main relationship manager for a portfolio of key legacy accounts.

• Perform regular business reviews to gain insights into customer needs, pinpoint enhancements, and tackle retention risks.

• Collaborate with clinical, operational, and technical teams to provide outstanding service.

• Discover and pursue opportunities for expansion in PaaS, AI Labs, Strings, and other enterprise solutions.

• Establish relationships with stakeholders in radiology, cardiology, IT, and executive leadership.

• Conduct consultative needs assessments that align with customer goals.

• Present solutions, deliver overviews, and facilitate educational sessions for customers.

• Work together with subject matter experts to assist in customer discussions and promote solution adoption.

• Counsel customers on industry best practices, workflow efficiencies, and patient care enhancements.

• Keep abreast of trends in medical imaging, clinical AI, and healthcare operations.

• Collect customer feedback and market intelligence to inform service improvements, product development, and go-to-market strategies.

• Identify competitive threats, customer concerns, and retention risks, and formulate engagement strategies.

• Collaborate with Sales, Client Experience, Operations, Marketing, and Product teams.

• Maintain records of customer interactions, account activities, growth opportunities, and pipeline in CRM systems.

• Engage in account planning, forecasting, and strategic growth initiatives.

⛳️ Requirements

• A minimum of 5 years of experience in medical imaging, healthcare technology, or related sectors.

• Prior experience in selling radiology, imaging, or post-processing solutions is highly desirable.

• ARRT certification is strongly preferred.

• In-depth understanding of radiology workflows, including CT and MRI modalities and post-processing methods.

• Proven track record in negotiating and closing complex deals within healthcare organizations is preferred.

• Familiarity with CRM platforms such as Salesforce is essential.

• Excellent communication, presentation, and interpersonal abilities.

• Self-driven and capable of working independently while consistently achieving activity and meeting targets.

• A Bachelor’s degree in business, Healthcare Administration, Radiologic Technology, or a related discipline is preferred.

• Advanced certifications or training in radiologic technology or sales management are advantageous.

• Willingness to travel nationally up to 50% to meet clients and participate in industry conferences and events.

🏝️ Benefits

• Remote/virtual work arrangement.

• Opportunity to contribute to the ongoing growth of 3DR Labs.

• Career advancement opportunities in business development.

• Chance to attend industry conferences and events.