Move-In Coordinator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee the comprehensive move-in process for accepted applicants.

• Arrange move-in dates and ensure all prerequisites are fulfilled prior to occupancy.

• Draft and review lease agreements along with move-in documentation.

• Gather necessary documents, payments, and signatures ahead of move-in.

• Ensure utility transfer requirements and resident onboarding tasks are accomplished.

• Act as the main point of contact for new residents during the move-in process.

• Dispatch welcome emails, move-in guidelines, and community information.

• Address resident inquiries promptly regarding leases, move-in procedures, and property policies.

• Collaborate with maintenance and property managers to guarantee units are ready for move-in.

• Confirm the completion of inspections, cleaning, repairs, and key preparation.

• Report any delays or concerns that might impact scheduled move-ins.

• Keep precise records within the property management system.

• Update resident files, lease agreements, and move-in checklists.

• Create move-in reports and monitor upcoming move-ins.

• Ensure adherence to company policies and Fair Housing regulations.

⛳️ Requirements

• At least 2 years of experience in U.S. property management.

• Proven experience in coordinating move-ins, leasing, or resident onboarding.

• Familiarity with property management software such as AppFolio, Buildium, Yardi, Rent Manager, Propertyware, or comparable tools.

• Strong knowledge of lease agreements and move-in processes.

• Exceptional customer service and communication abilities.

• Strong organizational skills with a keen eye for detail.

• Capacity to handle multiple move-ins simultaneously while adhering to deadlines.

• Must currently reside in the Philippines or Latin America.

• Must possess a reliable internet connection and a remote-ready workstation.

🏝️ Benefits

• Competitive salary based on experience.

• Permanent remote work arrangement.

• Opportunities for professional development and career advancement.

• Supportive and collaborative work environment.