
Mortgage Loan Partner II
Posted 11 hours ago

Posted 11 hours ago
This is a fully remote position, open to applicants in Virginia.
• Serve as the main point of contact and intermediary among clients, the Branch Manager, Sales Manager, and/or designated Loan Originators.
• Responsible for taking applications via phone and arranging appointments.
• Act as a liaison between Loan Originators and the processing team to facilitate weekly pipeline meetings for accurate tracking of files.
• Tasked with submitting complete loan applications for each customer file.
• Monitor all requested documents within Encompass.
• Review received documentation within 24 hours for any discrepancies, missing data, verified income calculations, asset verification, and updates in Encompass based on confirmed information.
• Reach out to customers within 24 hours of receiving the loan file and provide weekly status updates by phone.
• Ensure that all files are comprehensive and organized in accordance with WMC policies and procedures.
• Maintain communication with clients throughout the loan process.
• A high school diploma or a general education degree (GED) is mandatory.
• A minimum of five years of experience in processing conventional fixed and ARM, HELOC, and construction mortgage loans is required.
• In-depth knowledge of VA and FHA products is essential.
• Proficient skills in Microsoft Office are required.
• Prior experience with the Encompass LOS system or other mortgage processing software is necessary.
• Experience with DU, LP, and other automated engine submissions is preferred.
• A federal registration through the Nationwide Mortgage Licensing System (NMLS) is required.
• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Remote work options
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