Mortgage Loan Partner II

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Serve as the main point of contact and intermediary among clients, the Branch Manager, Sales Manager, and/or designated Loan Originators.

• Responsible for taking applications via phone and arranging appointments.

• Act as a liaison between Loan Originators and the processing team to facilitate weekly pipeline meetings for accurate tracking of files.

• Tasked with submitting complete loan applications for each customer file.

• Monitor all requested documents within Encompass.

• Review received documentation within 24 hours for any discrepancies, missing data, verified income calculations, asset verification, and updates in Encompass based on confirmed information.

• Reach out to customers within 24 hours of receiving the loan file and provide weekly status updates by phone.

• Ensure that all files are comprehensive and organized in accordance with WMC policies and procedures.

• Maintain communication with clients throughout the loan process.

⛳️ Requirements

• A high school diploma or a general education degree (GED) is mandatory.

• A minimum of five years of experience in processing conventional fixed and ARM, HELOC, and construction mortgage loans is required.

• In-depth knowledge of VA and FHA products is essential.

• Proficient skills in Microsoft Office are required.

• Prior experience with the Encompass LOS system or other mortgage processing software is necessary.

• Experience with DU, LP, and other automated engine submissions is preferred.

• A federal registration through the Nationwide Mortgage Licensing System (NMLS) is required.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible work hours

• Paid time off

• Remote work options