Mortgage Loan Officer

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Initiate and oversee the purchase mortgage loan process from application to closing, ensuring adherence to all compliance standards.

• Transform company-sourced purchase leads into funded loans through diligent follow-up and effective consultations with borrowers.

• Cultivate strong relationships with clients and, when relevant, with Zillow Preferred Agents and local collaborators.

• Handle an active loan pipeline while achieving established service levels, productivity benchmarks, and funding targets.

• Utilize Zillow’s CRM, loan origination systems (LOS), and data-driven tools to maintain pipeline integrity and enhance customer engagement.

• Collaborate with centralized processing, underwriting, and closing teams to facilitate efficient loan movement.

• Provide a consistent, high-quality customer experience through communication via phone, email, and text.

• Remain informed on market trends, lending programs, and regulatory changes to offer customized financing options.

• Keep active licensing, fulfill educational requirements, and engage in ongoing professional development.

⛳️ Requirements

• Minimum of 3 years of mortgage origination experience, particularly focused on purchase transactions.

• Active NMLS Loan Originator license with state authorizations or as a Loan Originator under a federal bank license.

• Successful completion of the 20-hour CORE Pre-Licensing Education and passing the SAFE Mortgage Loan Originator Test – National Component with Uniform State Content.

• Demonstrated success in originating purchase loans either in a high-volume, phone-based sales environment or through an agent-focused referral model.

• Strong client service orientation complemented by consultative sales skills and a thorough understanding of the mortgage process.

• Ability to perform effectively in a structured, performance-oriented environment with clearly defined key performance indicators (KPIs).

• Excellent verbal communication abilities and capacity to establish trust swiftly.

• Strong skills in time management, organization, and pipeline oversight.

• Proficiency in CRM, LOS, and Microsoft Office products (Outlook, Word, Excel).

• Associate’s or Bachelor’s degree is preferred.

🏝️ Benefits

• Competitive base salary.

• Incentive-based compensation.