Modern Workplace Engineer

This is a fully remote position, open to applicants in India.

📋 Description

• Design, implement, and maintain contemporary workplace services utilizing Microsoft Entra, Microsoft 365, Intune, Copilot, and Power Platform.

• Oversee identity and access management services, including aspects such as authentication, conditional access, identity governance, and privileged access management.

• Provide support for Microsoft 365 platforms, which encompass Exchange Online, SharePoint Online, OneDrive, Teams, and Viva.

• Deliver and sustain endpoint management services through Microsoft Intune and Autopilot.

• Facilitate governance, adoption, and ongoing improvement of Microsoft Copilot and AI-driven workplace services.

• Contribute to governance initiatives for Power Platform, including DLP controls, environment management, and operational support.

• Automate operational tasks utilizing PowerShell, Microsoft Graph, and Microsoft cloud technologies.

• Monitor platform performance, service health, compliance, and adoption metrics.

• Work collaboratively with Security, Infrastructure, and Service Operations teams to ensure the delivery of secure and reliable services.

• Develop and maintain documentation, standards, and knowledge articles to enhance support and user experience.

⛳️ Requirements

• Extensive experience administering Microsoft Entra ID and Microsoft 365 environments.

• Practical experience with Microsoft Intune and endpoint management.

• Familiarity with Identity and Access Management (IAM) principles.

• Proven experience in implementing Conditional Access and Zero Trust security controls.

• Administration experience with Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams.

• Expertise in endpoint security, compliance, and device management.

• Strong capabilities in PowerShell scripting and automation.

• Experience with Microsoft Graph and cloud-native automation tools.

• Exceptional problem-solving, communication, and stakeholder engagement skills.

• A mindset focused on continuous improvement, with a keen interest in simplifying and automating processes.

• Experience in Microsoft Entra ID Governance and Privileged Identity Management (PIM) is desirable.

• Familiarity with Microsoft Defender for Endpoint is preferable.

• Experience in Microsoft Copilot administration, governance, or adoption is advantageous.

• Knowledge of Power Platform governance and DLP policy management is desirable.

• Experience in identity lifecycle management, including joiner, mover, and leaver processes, is a plus.

• Familiarity with Microsoft licensing, service health monitoring, and adoption reporting is desirable.

• Experience supporting global end-user computing and workplace services is advantageous.

• Background in Modern Workplace Engineering, Identity & Access Management, Microsoft 365 Administration, Endpoint Management, or End User Computing.

• Relevant Microsoft certifications such as MS-102, MD-102, SC-300, SC-900, or AZ-900 would be beneficial.

• Practical experience in supporting enterprise Microsoft cloud technologies.

• Understanding of identity, security, endpoint management, and Zero Trust principles.

🏝️ Benefits

• An inclusive, safe, and welcoming work environment.

• Opportunities for learning and career advancement.

• Days of Difference leave for volunteering with a charity of your choice.

• Flexible work options including part-time, adjusted hours, staggered shifts, and hybrid or remote working arrangements.

• Support for work-life balance.