Modern Workplace Architect, Microsoft 365

This is a fully remote position, open to applicants in Serbia, +1 more country.

📋 Description

• Provide support and administration for Microsoft 365 services, including Teams, SharePoint Online, OneDrive, Exchange Online, and Azure Active Directory.

• Assist in the design, implementation, and maintenance of modern workplace solutions that align with business requirements.

• Configure and manage user accounts, permissions, licensing, and identity services within Microsoft 365 and Azure AD.

• Troubleshoot and resolve issues related to collaboration platforms, productivity tools, device management, and cloud services.

• Facilitate onboarding and offboarding processes, including account provisioning, access management, and device configuration.

• Implement and oversee Microsoft Intune, Conditional Access policies, and endpoint management solutions.

• Monitor the health, performance, and security of Microsoft 365 environments while proactively addressing issues.

• Support the deployment, configuration, and adoption of Power Platform solutions, including Power Apps, Power Automate, and Power BI.

• Ensure adherence to security standards, data protection requirements, and organizational policies.

• Maintain technical documentation, system configurations, operational procedures, and knowledge base articles.

• Collaborate with customers, vendors, and internal teams to deliver solutions and enhance service quality.

• Conduct workshops and lead knowledge transfer sessions for clients.

• Participate in incident management, problem resolution, and service request fulfillment while adhering to agreed service levels.

• Contribute to best practices, governance, and user adoption initiatives within the modern workplace context.

• Mentor junior engineers, act as an escalation point, and serve as a technical lead on M365 topics.

⛳️ Requirements

• A Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.

• Develop and maintain a roadmap for the modern workplace, ensuring alignment with business objectives.

• Design scalable and secure solutions utilizing Microsoft 365 (Teams, SharePoint, OneDrive), Azure AD, and related technologies.

• Manage and optimize license usage across the organization.

• Enhance collaboration by optimizing Microsoft Teams, SharePoint, and OneDrive.

• Implement Power Platform solutions, including Power Apps, Power Automate, and Power BI.

• Integrate third-party applications and create custom workflows.

• Collaborate with stakeholders to collect feedback and improve the modern workplace experience.

• Design and enforce security policies using Microsoft Defender, Intune, and Azure AD Conditional Access.

• Ensure compliance with data protection regulations, including GDPR and HIPAA.

• Provide support for customers' modern workplace solutions.

• Monitor system performance and proactively address any arising issues.

• Facilitate onboarding and offboarding processes, including account and hardware setup and configuration.

🏝️ Benefits

• Flexibility to work remotely.

• Opportunity to be part of a rapidly growing scale-up organization.

• Medical insurance provided after the probation period.

• Continuous learning and development opportunities.

• Holiday allowance in accordance with local legislation.

• Competitive compensation package.

• Performance-based bonus.

• Fun budget allocated for team events.