Mobility Specialist

This is a fully remote position, open to applicants in Singapore.

📋 Description

• Deliver legal and strategic counsel to clients regarding immigration compliance service execution.

• Oversee and manage Remote products and services to ensure immigration compliance.

• Build, sustain, and enhance relationships with clients and internal stakeholders.

• Identify, manage, and establish in-house immigration services to boost revenue, efficiency, and client satisfaction.

• Evaluate, prepare, and submit visa/work permit applications.

• Independently monitor and maintain knowledge of immigration law, ensuring compliance with regulatory updates, and manage internal documentation.

• Effectively handle escalations, assess when senior-level review is necessary, determine solutions, and guide stakeholders towards prompt resolutions.

• Provide guidance on specific travel requirements, advise on the immigration process, and act as a contact point for business travel and sponsorship matters.

• Manage case statuses efficiently using case management and billing systems.

• Utilize immigration expertise to offer solution-oriented responses for complex client cases.

• Be a collaborative team member who can work independently and take responsibility for daily tasks.

• Actively enhance processes through automation and thorough documentation.

⛳️ Requirements

• Demonstrated experience in immigration compliance, global mobility, or related positions, with an emphasis on immigration.

• In-depth knowledge of immigration procedures and standard processes necessary for maintaining immigration compliance.

• Capability to excel in a fast-paced and dynamic work setting.

• Ability to maintain composure and efficiency under pressure, upholding high-performance standards during peak workload periods.

• Experience in the technology industry or with companies experiencing rapid growth and scaling is highly preferred.

• Versatile and adaptable team member who can adjust to shifting priorities or changing procedures with ease.

• Proven customer-facing experience, showcasing strong communication skills and the ability to effectively engage with diverse client groups.

• A keen interest in broadening knowledge of global immigration legislation, with a desire to develop expertise.

• Experience working remotely and/or asynchronously with little supervision is a plus.

• Must be fluent in written and spoken English (additional languages are advantageous).

🏝️ Benefits

• Work from anywhere.

• Flexible paid time off.

• Flexible working hours (we operate asynchronously).

• 16 weeks of paid parental leave.

• Access to mental health support services.

• Stock options.

• Learning budget.

• Home office budget & IT equipment provided.

• Budget for local in-person social events or co-working spaces.